IT Support Engineer

Enercomp; Ajmer; On-site; INR 25,000 - 42,000; Full time

Job summary

EnerComp in Ahmedabad, India, is seeking an IT Support Engineer to provide day-to-day technical support and maintain company IT systems. The role requires 1+ years of experience and on-site work at Changodar/Ahmedabad locations.

The IT/Administration department handles hardware, software, networking, and security tasks to ensure smooth daily operations for the team.

Qualifications

• 1+ years of IT support or tech support experience.
• Proficient in Windows OS and MS Office; basic networking knowledge.
• Ability to troubleshoot desktops, laptops, printers, and peripherals.
• Excellent communication and documentation habits.
• Understanding of cybersecurity basics and backups.
• Willingness to work on-site in Ahmedabad.

Responsibilities

• Provide first-level IT support for hardware, software and network issues.
• Install, configure and maintain computers, printers, and other equipment.
• Troubleshoot operating system, application, hardware and connectivity problems.
• Manage user accounts and permissions.
• Support the LAN, Wi‑Fi, routers and switches.
• Run data backups and basic security practices.
• Coordinate with external IT vendors.
• Support video conferencing and meeting rooms.

Skills

Windows and MS Office

Networking fundamentals

Troubleshooting

Documentation

Communication

Cybersecurity basics

Hardware support

Education

Diploma or Bachelor’s in CS/IT

Job description

IT Support Engineer

Ahmedabad, India

About EnerComp

We design and build drones, flight controllers, telemetry and avionics in India, used for mapping, surveying and defence applications.

Location: Changodar, Ahmedabad (on-site; Ahmedabad-based candidates preferred)

Department: IT / Administration

Employment type: Full-time

Experience: 1+ years

The role

We are looking for an IT Support Engineer with at least one year of experience to provide day-to-day technical support to our team and maintain the company s IT systems, hardware, software and network. You should be a confident troubleshooter who can resolve issues independently.

Responsibilities

• Provide first-level support for hardware, software and network issues
• Install, configure and maintain computers, laptops, printers, scanners and other equipment
• Troubleshoot operating system, application, hardware and connectivity problems
• Manage email accounts, user accounts, system access and permissions
• Support the LAN, Wi-Fi, routers and switches
• Handle software installation, updates, antivirus and routine system maintenance
• Run data backups and apply basic security and cybersecurity practices
• Manage the employee biometric attendance system: enrolment, access and troubleshooting
• Maintain records of IT assets, plus documentation, issue logs and service records
• Monitor equipment and flag anything needing preventive maintenance or replacement
• Coordinate with external IT vendors and service providers
• Support video conferencing, meeting rooms and other office IT needs

Required skills

• 1+ years in IT support, technical support or system support
• Good knowledge of Windows, MS Office, hardware and networking
• Working understanding of LAN, Wi-Fi, TCP/IP, DNS, DHCP, routers and switches
• Hands-on troubleshooting of desktops, laptops, printers and peripherals
• Basic knowledge of cybersecurity, antivirus and backup practices
• Clear communication and a helpful approach to supporting colleagues
• Good documentation and problem-solving habits

Good to have

• Diploma or bachelor s degree in Computer Science, IT, Electronics or a related field
• Experience in an engineering, manufacturing or technology company
• Basic Linux, server administration, cloud or virtualisation experience