IT Senior Executive (Hardware & Application Support)

Neuberg Diagnostics; Bengaluru; On-site; INR 450,000 - 600,000; Full time

Job summary

Neuberg Diagnostics is seeking an IT support professional to manage desktop, laptop, printer hardware and end-user software support. Responsibilities include LAN/WAN troubleshooting, application support, and user access management, with experience in LIMS deployment for new branches and labs.

The role emphasizes strong communication, coordination, and compliance with SOPs, audits, and documentation as part of daily IT operations.

Qualifications

• Strong knowledge of IT hardware and infrastructure.
• Experience in application support and troubleshooting.
• Knowledge of networking, system administration and LIMS.
• Good communication and coordination skills.

Responsibilities

• Desktop, laptop, printer and IT hardware support.
• LAN/WAN, Wi-Fi, Firewall and network troubleshooting.
• Application support, troubleshooting and user access management.
• New branch/lab IT setup, including LIMS implementation and training.
• End-user technical support and application training.
• IT asset management, vendor coordination and documentation.
• IT security, system administration and backup monitoring.
• SOP compliance, audit documentation and NC closure support.

Skills

IT hardware & infrastructure

Application support & troubleshooting

Networking & systems administration

LIMS knowledge

Job description

Role & responsibilities

• Desktop, laptop, printer and IT hardware support.
• LAN/WAN, Wi-Fi, Firewall and network troubleshooting.
• Application support, troubleshooting and user access management.
• New branch/lab IT setup, including LIMS implementation and training.
• End-user technical support and application training.
• IT asset management, vendor coordination and documentation.
• IT security, system administration and backup monitoring.
• SOP compliance, audit documentation and NC closure support.

Preferred candidate profile

• Strong knowledge of IT hardware and infrastructure.
• Experience in application support and troubleshooting.
• Knowledge of networking, system administration and LIMS.
• Good communication and coordination skills.