IT Sales Account Executive

Keylent Inc; Hyderabad; On-site; INR 600,000 - 1,400,000; Full time

Job summary

Keylent Inc. in Hyderabad, India is seeking a Sales/Account Executive to drive revenue growth through new business development, account management, and pipeline progression. The role emphasizes accurate CRM maintenance, reliable forecasting, and cross-functional collaboration to meet strategic targets.

The ideal candidate will manage opportunities end-to-end, maintain strong client relationships, and contribute to consistent sales performance within a dynamic enterprise environment.

Qualifications

• The role contributes to revenue growth through disciplined new business development, account management & growth, pipeline creation & opportunity progression, accurate CRM maintenance & reporting, timely & reliable forecasting, and effective collaboration with internal teams.

Responsibilities

• Business Development: Identify and pursue new business opportunities within the assigned market; maintain a consistent outbound prospecting cadence; develop relationships with key decision-makers and influencers; advance qualified opportunities through the sales process.
• Account Management and Growth: Maintain regular engagement with assigned accounts; identify expansion, upsell, and cross-sell opportunities; support retention through proactive client coverage; escalate customer concerns and risks in a timely manner.
• Pipeline Development and Sales Execution: Build and maintain a qualified sales pipeline; ensure opportunities are qualified based on need, fit, budget, authority, and timeline; progress opportunities through the sales cycle in a timely and structured manner; maintain accurate and complete opportunity data in CRM.
• Forecasting and Reporting: Provide timely and accurate forecasts based on current pipeline status; keep CRM records current; communicate deal risks and changes in priorities; participate in weekly, monthly, and quarterly business reviews.
• Internal Collaboration & Learning: Coordinate with delivery, solutions, operations, and leadership teams; ensure commitments align with internal capabilities; escalate issues as needed and support resolution; continuous learning of Milestone capabilities & offerings.

Job description

The Sales/Account Executive is expected to contribute to revenue growth through disciplined new business development, account management & growth, pipeline creation & opportunity progression, accurate CRM maintenance & reporting, timely & reliable forecasting, and effective collaboration with internal teams. The role requires consistent execution, timely communication, and accurate reporting.

Primary Responsibilities

1. Business Development

• Identify and pursue new business opportunities within the assigned market.
• Maintain a consistent outbound prospecting cadence.
• Develop relationships with key decision-makers and influencers.
• Advance qualified opportunities through the sales process.

2. Account Management and Growth

• Maintain regular engagement with assigned accounts.
• Identify expansion, upsell, and cross-sell opportunities.
• Support retention efforts through proactive client coverage.
• Escalate customer concerns and account risks in a timely manner.

3. Pipeline Development and Sales Execution

• Build and maintain a qualified sales pipeline.
• Ensure opportunities are properly qualified based on need, fit, budget, authority, and timeline.
• Progress opportunities through the sales cycle in a timely and structured manner.
• Maintain accurate and complete opportunity data in CRM.

4. Forecasting and Reporting

• Provide timely and accurate forecasts based on current pipeline status.
• Keep CRM records and sales documentation current.
• Communicate deal risks, changes in customer priorities, and slippage promptly.
• Participate in weekly, monthly, and quarterly business reviews.

5. Internal Collaboration & Learning

• Coordinate effectively with delivery, solutions, operations, and leadership teams.
• Ensure customer commitments are aligned with internal capabilities.
• Escalate issues as needed and support resolution efforts.
• Continuous learning of Milestone capabilities & offerings