It Network Support Engineer

Profound Human Resource Development Advisors; Kolkata District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Profound Human Resource Development Advisors is seeking an IT Administrator to oversee and maintain network and security infrastructure across the organization. The role includes managing LAN/WAN connectivity, firewalls, servers, and IT peripherals to ensure reliable operations.

The position covers cybersecurity, CCTV and access control, backup and disaster recovery, vendor coordination, and end-user support to maintain data protection and business continuity.

Responsibilities

• 1. Network Administration: Manage and maintain LAN, WAN, Wi-Fi, switches, routers, and overall network connectivity.
• 2. Firewall Management: Configure, monitor, and maintain firewalls, VPNs, access controls, and network security policies.
• 3. Intercom & EPABX Systems: Install, configure, and troubleshoot intercom, EPABX, IP telephony, and internal communication systems.
• 4. Server Administration: Manage Windows/Linux servers, Active Directory, user accounts, domain policies, and server availability.
• 5. IT Infrastructure Support: Ensure smooth functioning of desktops, laptops, printers, scanners, and other IT peripherals.
• 6. Cybersecurity & Access Management: Implement antivirus, endpoint security, password policies, access permissions, and data protection measures.
• 7. CCTV & Access Control: Monitor and maintain CCTV surveillance, biometric attendance systems, access control, and related security infrastructure.
• 8. Troubleshooting & Helpdesk: Diagnose and resolve hardware, software, network, internet, and communication-related technical issues.
• 9. Backup & Disaster Recovery: Manage data backups, recovery procedures, system updates, patch management, and business continuity measures.
• 10. Vendor & IT Asset Management: Coordinate with IT service providers and telecom vendors, maintain IT inventory, manage AMC renewals, and ensure timely resolution of technical issues.

Job description

Role & responsibilities

• 1. Network Administration: Manage and maintain LAN, WAN, Wi-Fi, switches, routers, and overall network connectivity.
• 2. Firewall Management: Configure, monitor, and maintain firewalls, VPNs, access controls, and network security policies.
• 3. Intercom & EPABX Systems: Install, configure, and troubleshoot intercom, EPABX, IP telephony, and internal communication systems.
• 4. Server Administration: Manage Windows/Linux servers, Active Directory, user accounts, domain policies, and server availability.
• 5. IT Infrastructure Support: Ensure smooth functioning of desktops, laptops, printers, scanners, and other IT peripherals.
• 6. Cybersecurity & Access Management: Implement antivirus, endpoint security, password policies, access permissions, and data protection measures.
• 7. CCTV & Access Control: Monitor and maintain CCTV surveillance, biometric attendance systems, access control, and related security infrastructure.
• 8. Troubleshooting & Helpdesk: Diagnose and resolve hardware, software, network, internet, and communication-related technical issues.
• 9. Backup & Disaster Recovery: Manage data backups, recovery procedures, system updates, patch management, and business continuity measures.
• 10. Vendor & IT Asset Management: Coordinate with IT service providers and telecom vendors, maintain IT inventory, manage AMC renewals, and ensure timely resolution of technical issues.