It Executive

Casagrand; Pune District; On-site; INR 300,000 - 420,000; Full time

Job summary

Casagrand in Pune, India, is seeking an IT Infrastructure Support professional to maintain and troubleshoot our network services, including Active Directory, DNS, and DHCP, across multiple sites. You will work closely with employees to resolve IT requests and ensure minimal downtime.

The ideal candidate has 1–4 years in IT infrastructure support, strong networking knowledge, and proven problem-solving skills.

Qualifications

• 1–4 years of experience in IT Infrastructure Support or similar role.
• Strong understanding of Active Directory, DNS, DHCP, and networking concepts.
• Excellent problem-solving skills with ability to work independently.
• Ability to communicate effectively with employees and colleagues alike.

Responsibilities

• Provide technical support for network infrastructure, including Active Directory, DNS, DHCP, and networking.
• Troubleshoot issues related to IT systems and resolve them efficiently.
• Ensure timely resolution of employee queries and requests.
• Maintain accurate records of all incidents and actions taken.
• Need to visit site locations as well for site support.

Skills

Active Directory

DNS

DHCP

Networking

Job description

Roles and Responsibilities

• Provide technical support for network infrastructure, including Active Directory, DNS, DHCP, and networking.
• Troubleshoot issues related to IT systems and resolve them efficiently.
• Ensure timely resolution of employee queries and requests.
• Maintain accurate records of all incidents and actions taken.

• Need to visit site locations as well for site support.

Desired Candidate Profile

• 1-4 years of experience in IT Infrastructure Support or similar role.
• Strong understanding of Active Directory, DNS, DHCP, and networking concepts.
• Excellent problem-solving skills with ability to work independently.
• Ability to communicate effectively with employees and colleagues alike.