IT Executive

Dermatouch; Ahmedabad District; On-site; INR 400,000 - 600,000; Full time

Job summary

Dermatouch in Ahmedabad, India is seeking an IT Executive to manage and support IT infrastructure, end‑user systems, and data security.

You will install, configure, troubleshoot, and maintain hardware/software, support tools like Zoho CRM/Books/Email, and assist remote and onsite users. Strong knowledge of Windows OS, Active Directory, MS Office, and cloud apps is required, with 2–4 years of desktop or IT support experience.

Qualifications

• Bachelor’s degree or diploma in IT/CS or related field.
• 2–4 years of IT support/desktop or system administration experience.
• Strong knowledge of Windows OS, AD, MS Office, and cloud apps.
• Experience with Zoho Email/Books/CRM preferred.

Responsibilities

• Create, manage, and maintain user accounts in AD, Zoho, and other apps.
• Provide access permissions and hardware allocation for new employees.
• Install, configure, and troubleshoot Windows OS, MS Office, Zoho apps.
• Offer IT training and guidance to users onsite and remotely.
• Manage firewalls, antivirus, backups to ensure data security.
• Oversee CCTV, networking devices, and IT asset inventory.
• Support printers, network issues, and hardware upgrades.
• Handle IT queries via ticketing tools and direct communication.
• Procure and track IT assets; maintain hardware/software licenses.

Skills

Windows OS

Active Directory

MS Office

Cloud applications

Zoho CRM

Zoho Books

Zoho Email

Education

Bachelor's degree

Diploma

Tools

Zoho CRM

Zoho Books

Zoho Email

Job description

Ahmedabad City, India | Posted on 09/07/2026

The IT Executive will be responsible for managing and supporting Dermatouch’s IT infrastructure, systems, and end‑user requirements. This includes installation, configuration, troubleshooting, and maintenance of IT hardware/software, user account management, IT asset tracking, and ensuring data security. The role also involves supporting internal teams with IT tools (such as email, CRM, and cloud‑based applications) to ensure smooth day‑to‑day business operations.

Key Responsibilities:

• Create, manage, and maintain user accounts in Active Directory, Zoho, and other business applications.
• Provide required access permissions and manage hardware allocation for new employees.
• Install, configure, and troubleshoot Windows OS, MS Office, Zoho Email, Zoho Books, Zoho CRM, and other company‑specific software.
• Provide IT training and guidance to new users on policies and tools (onsite & remotely).
• Manage, configure, and monitor firewalls, antivirus systems, and backups to ensure data security.
• Oversee CCTV monitoring, networking devices, and IT peripheral inventory.
• Support and troubleshoot network issues, printers, and hardware upgrades.
• Act as the first point of contact for IT support queries via ticketing tools or direct communication.
• Troubleshoot and resolve IT issues (hardware/software/network) for employees across offices and remote locations.
• Procure, maintain, and track IT assets including laptops, desktops, printers, and mobile devices.
• Maintain up-to-date records of IT hardware and software licenses.
• Ensure IT policies and security protocols are followed across the organization.
• Maintain regular backups and prepare IT reports/documentation as required.

Requirements

• Bachelor’s degree/diploma in Information Technology, Computer Science, or related field.
• 2–4 years of experience in IT support/desktop support/system administration.
• Strong knowledge of Windows OS, Active Directory, MS Office, and cloud-based applications.
• Experience with Zoho (Email, Books, CRM) preferred.
• Knowledge of firewalls, antivirus solutions, and backup management.
• Good troubleshooting, problem-solving, and communication skills.
• Ability to multitask, prioritize, and work under pressure.