IT CRM Professional (Female)

Sai Biocare; Khordha; On-site; INR 500,000 - 800,000; Full time

Job summary

Sai BioCare Pvt Ltd in Odisha seeks a skilled IT CRM professional with 1-6 years of experience to join our team. The role focuses on managing customer records, implementing CRM strategies, and collaborating across departments to drive engagement and efficiency.

You will analyze customer data, maintain data integrity, and support a fast-paced environment while adhering to company policies. Proficiency in CRM software and strong communication are essential for success.

Qualifications

• Proficient in CRM software and systems.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong analytical and problem-solving skills.
• Experience in managing and analyzing customer data.
• Strong attention to detail and organizational skills.
• Ability to work collaboratively as part of a team.

Responsibilities

• Manage and maintain accurate customer records and databases.
• Develop and implement effective CRM strategies to enhance customer engagement.
• Collaborate with cross-functional teams to achieve business objectives.
• Analyze customer data to identify trends and areas for improvement.
• Provide exceptional customer service and support.
• Ensure compliance with company policies and procedures.

Skills

CRM data management

Excellent communication

Analytical thinking

Team collaboration

Tools

CRM software

Job description

We are looking for a highly skilled and experienced IT CRM professional to join our team at Sai BioCare Pvt Ltd. The ideal candidate will have 1-6 years of experience in the field.

Roles and Responsibility

• Manage and maintain accurate customer records and databases.


• Develop and implement effective CRM strategies to enhance customer engagement.


• Collaborate with cross-functional teams to achieve business objectives.


• Analyze customer data to identify trends and areas for improvement.


• Provide exceptional customer service and support.


• Ensure compliance with company policies and procedures.

Job Requirements

• Proficient in CRM software and systems.


• Excellent communication and interpersonal skills.


• Ability to work in a fast-paced environment and meet deadlines.


• Strong analytical and problem-solving skills.


• Experience in managing and analyzing customer data.


• Strong attention to detail and organizational skills.


• Ability to work collaboratively as part of a team.