IT Asset & IMAC Engineer

systemsGo; Bengaluru; On-site; INR 900,000 - 1,400,000; Full time

Job summary

systemsGo is seeking an IMAC/Asset Management Engineer in Bengaluru to oversee deployment, provisioning, and lifecycle management of end-user IT assets. You will configure devices, enroll via Autopilot/Intune, manage refresh cycles, and maintain asset records to support business operations.

You will maintain the ServiceNow CMDB, coordinate with vendors for RMAs, assist onboarding/offboarding, and ensure compliance with asset management policies while providing basic end-user support when needed.

Qualifications

• 3–6 years of IMAC/Asset Management experience.
• Experience with Microsoft Intune, SCCM/MECM, and Autopilot.
• Proficient in Windows Imaging and ServiceNow Asset Management.
• Strong inventory and asset lifecycle management.
• Experience with asset audits and vendor coordination.

Responsibilities

• Image, configure, and deploy laptops, desktops, and mobile devices.
• Enroll and manage devices using Microsoft Autopilot and Intune.
• Manage device refreshes, replacements, and lifecycle.
• Maintain accurate IT asset inventory and perform audits.
• Update the ServiceNow CMDB and track assets end-to-end.
• Support onboarding/offboarding and hardware relocations.
• Coordinate warranty claims and RMAs with vendors.
• Ensure compliance with IT asset management policies.

Skills

Microsoft Intune

SCCM/MECM

Windows Imaging

Autopilot

ServiceNow Asset Management

Hardware Diagnostics

Inventory Management

Job description

Job Summary:

The IMAC / Asset Management Engineer is responsible for the deployment, provisioning, inventory management, and lifecycle management of end-user IT assets. This role ensures that laptops, desktops, mobile devices, and other IT equipment are properly configured, deployed, tracked, and maintained while supporting business operations and ensuring compliance with organizational standards.

Key Responsibilities:

• Image, configure, and deploy laptops, desktops, and mobile devices.
• Enroll and manage devices using Microsoft Autopilot and Intune.
• Execute device refresh and replacement programs.
• Maintain accurate IT asset inventory and perform periodic audits.
• Manage stockroom inventory and ensure hardware availability.
• Coordinate warranty claims, repairs, and RMA processes with vendors.
• Track the complete lifecycle of IT assets from deployment to retirement.
• Maintain accurate asset records and update the ServiceNow CMDB.
• Manage loaner devices and ensure readiness for deployment.
• Support employee onboarding, offboarding, and hardware relocations (IMAC activities).
• Ensure compliance with IT asset management policies and maintain required documentation.
• Provide hardware deployment and basic end-user support when required.
  

Skills Required:

• • Microsoft Intune
  • SCCM/MECM
  • Windows Imaging
  • Autopilot
  • ServiceNow Asset Management
  • Hardware Diagnostics
  • Inventory Management
  
  

Experience:

3–6 years in IMAC/Asset Management