IT Administrator

Blissclub; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Blissclub in Bengaluru is seeking an IT Administrator to own and manage day-to-day IT operations for 50+ employees at our on-site location in HSR Layout. The role requires hands-on ownership, proactive problem solving and strong coordination with vendors.

You will be the primary contact for employee IT requirements, manage laptops and IT assets, handle onboarding/offboarding, and support events and townhalls with tech setup.

Qualifications

• 2–5 years of IT Administration / IT Support / IT Operations experience.
• Experience in corporate environments with 50+ employees.
• Hands-on ownership of laptops, IT assets and vendor coordination.
• Strong troubleshooting and problem-solving abilities.
• Proactive, organized and able to work independently.

Responsibilities

• Act as the first point of contact for day-to-day IT issues and provide timely resolution.
• Manage laptops and IT assets, including tracking, repairs, replacements and offboarding.
• Handle onboarding/offboarding: software access and hardware readiness for new joiners and exits.
• Coordinate with external IT vendors for rentals, repairs and software needs.
• Own travel bookings using MMT Biz for employees and business travel.
• Provide hands-on IT support for townhalls, events, and offsites.
• Maintain IT documentation and ensure smooth workplace technology operations.
• Escalate complex issues to external partners and close tickets promptly.
• Support IT-related projects and process improvements as the company grows.

Skills

IT Administration

IT Support

IT Operations

Laptop management

Vendor coordination

Troubleshooting

Event support

Job description

Blissclub is one of India’s fastest-growing apparel brands, built with a singular mission: to build comfortable and functional apparel for India. We are reimagining the apparel space not just designing products, but building a movement. What started as a community-first D2C brand has expanded into experience-led retail destinations where our Blissqueens don’t just shop, they connect, discover, and belong.

Founded in 2020 by ISB alum Minu Margeret, Blissclub raised its Series A of $15 million in May 2022, led by Eight Roads Ventures and Elevation Capital. This was followed by a Pre-Series B round of ₹33 crore and a Series B round of ₹160 crore, led by Singularity.

Featured on LinkedIn’s Top Startups list in 2022 and 2025, we’re one of India’s fastest-growing D2C brands redefining comfortable apparel for India.

Location: HSR Layout (On-site)

About the Role

We are looking for an IT Administrator to own and manage day-to-day IT operations at Blissclub. This person will be the primary point of contact for employee IT requirements, IT assets, vendor coordination, travel bookings and on-ground IT support for company events.

The ideal candidate should have prior experience working in a corporate environment and independently managing IT requirements for 50+ employees. We are looking for someone who is hands-on, proactive and comfortable taking complete ownership of IT operations.

Key Responsibilities

• Employee IT Support: Act as the first point of contact for all day-to-day IT issues and provide timely troubleshooting and resolution.
• IT Asset Management: Manage laptops, accessories and other IT assets, including allocation, tracking, repairs, replacements and recovery during employee exits.
• IT Onboarding & Offboarding: Ensure laptops, software, access and other IT requirements are ready for new joiners and properly closed during exits.
• Vendor Management: Coordinate with external IT vendors for laptop rentals, repairs, replacements, software, accessories and other IT requirements.
• Travel Management: Own the MMT Biz account and independently manage flight and hotel bookings for employees and business travel.
• Event & Townhall Support: Provide hands-on IT support for townhalls, events, offsites and other company gatherings, ensuring all technology requirements are set up and functional.
• IT Operations: Own the organization's day-to-day IT requirements and ensure smooth functioning of workplace technology.
• IT Documentation: Maintain accurate records of IT assets, vendor details, employee allocations and other relevant IT information.
• Issue Escalation: Coordinate with external IT partners or relevant stakeholders for complex technical issues and ensure timely closure.
• Additional IT Projects: Support and implement IT-related projects, process improvements and requirements as the organization grows.

What We're Looking For

• 2–5 years of prior experience in IT Administration / IT Support / IT Operations.
• Must have worked in a corporate/company environment and managed IT requirements for 50+ employees.
• Proven experience independently managing laptops, IT assets, employee IT support and vendors.
• Strong troubleshooting and problem-solving skills.
• Good understanding of workplace hardware, software, networking and common IT tools.
• Experience managing laptop rental/repair vendors is preferred.
• Strong coordination and follow-up skills.
• Comfortable providing hands-on IT support during events, townhalls and offsites.
• Highly organized, proactive and responsive.
• Ability to work independently and take complete ownership of IT operations.
• Comfortable working in a fast-paced startup environment where the role may span across multiple administrative and IT requirements.

Who Would Be a Good Fit?

Someone who has previously been the primary IT point of contact for a 50+ employee organization, rather than someone coming directly from a purely technical/academic background. The person should be comfortable managing both people-facing IT support and backend IT operations, while coordinating with external vendors whenever required.