International Voice Process Technical Support

Anisha Global Services

Gurugram District

On-site

INR 340,000 - 418,000

Full time

9 days ago

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Job summary

Anisha Global Services in Gurgaon is seeking an Technical Support Executive for International Voice Process. Immediate joiners are preferred, and a graduate with strong English skills will thrive in this role.

The position involves handling customer queries via an international voice channel, providing technical assistance, and ensuring quality service. Rotational shifts and rotational offs are part of the schedule.

Qualifications

Graduate candidates required.
Freshers with a technical background may apply.
Strong English communication skills mandatory.
Experience in Technical Support / Voice Process preferred for experienced candidates.

Responsibilities

Handle customer queries through International Voice Process.
Provide technical assistance and troubleshoot customer issues.
Identify and resolve technical problems efficiently.
Follow standard operating procedures and maintain quality standards.
Ensure excellent customer experience through effective communication.

Skills

English communication

Technical background

Customer handling

Education

Graduate

Job description

URGENT HIRING INTERNATIONAL VOICE PROCESS | TECHNICAL SUPPORT

Position: Technical Support Executive International Voice Process

Location: Gurgaon

Salary: 3.40 LPA 4.18 LPA

Education: Graduate

Experience: Fresher & Experienced

Joining: Immediate Joiners Preferred

Contact Person : HR FAISAL- 8882543615

Shift: Rotational Shift

Week Off: Rotational Off

Job Responsibilities

Handle customer queries through International Voice Process.
Provide technical assistance and troubleshoot customer issues.
Identify and resolve technical problems efficiently.
Follow standard operating procedures and maintain quality standards.
Ensure excellent customer experience through effective communication.

Candidate Requirements

Graduate candidates can apply.
Candidates with Technical Background are preferred.
Technical Support / Voice Process experience is required for experienced candidates.
Freshers with a relevant technical background can also apply.
Strong English communication skills are mandatory.
Good problem-solving and customer-handling skills.
Comfortable working in rotational shifts and rotational offs.
Immediate joiners preferred.