International Voice Process Immediate joiner

Moon Consultants; Pune District, Mumbai; On-site; INR 300,000 - 500,000; Full time

Job summary

Moon Consultants in Pune is seeking an International Customer Service executive for freshers and immediate hiring. You will handle inbound and outbound calls with international customers, deliver accurate information, maintain service quality, and escalate complex issues when needed. Night/rotational shifts apply. This entry-level role welcomes freshers, requires excellent English communication (spoken and written), and comfort with an international BPO environment. Immediate joiners preferred.

Qualifications

• Excellent English communication skills (spoken & written).
• Comfortable working in an international BPO environment.
• Willingness to work in night/rotational shifts.
• Freshers are welcome to apply.
• Immediate joiners preferred.

Responsibilities

• Handle inbound and outbound calls with international customers.
• Resolve customer queries in a timely and professional manner.
• Deliver accurate information and maintain service quality.
• Maintain clear and effective communication (fluency, tone, clarity).
• Escalate complex issues when required.
• Work in rotational/night shifts.

Skills

Excellent English

Interpersonal skills

Night shift readiness

Rotational shifts

Education

No degree required

Job description

INTERNATIONAL VOICE PROCESS

Job Title : International Customer Service | Freshers | Immediate Hiring

Work Location : Pune | Viman nagar | Magarpatta | Yerwada | Hinjewadi

Salary Range : 3LPA to 5 LPA

Role & responsibilities

• Handle inbound and outbound calls with international customers
• Resolve customer queries in a timely and professional manner
• Deliver accurate information and maintain service quality
• Maintain clear and effective communication (fluency, tone, clarity)
• Escalate complex issues when required
• Work in rotational/night shifts

Preferred candidate profile

• Excellent English communication skills (spoken & written)
• Comfortable working in an international BPO environment
• Willingness to work in night/rotational shifts
• Good problem-solving and interpersonal skills
• Immediate joiners preferred
• Freshers are welcome to apply

HR BHOOMIKA -7204542268