iiinternational Voice Process Immediate joiner

Moon Consultants; Pune District; On-site; INR 300,000 - 500,000; Full time

Job summary

Moon Consultants in Pune is hiring for International Customer Service roles suitable for freshers. You will handle inbound and outbound calls with international customers, provide accurate information, and maintain high service quality.

This role requires excellent English (spoken and written), comfort in an international BPO environment, readiness to work night/rotational shifts, and strong problem-solving and interpersonal skills. Immediate joining is preferred.

Qualifications

• Excellent English communication skills (spoken & written).
• Comfortable working in an international BPO environment.
• Willingness to work in night/rotational shifts.
• Immediate joiners preferred.
• Freshers are welcome to apply.

Responsibilities

• Handle inbound and outbound calls with international customers.
• Resolve customer queries in a timely and professional manner.
• Deliver accurate information and maintain service quality.
• Maintain clear and effective communication (fluency, tone, clarity).
• Escalate complex issues when required.
• Work in rotational/night shifts.

Skills

Fluent English

Job description

INTERNATIONAL VOICE PROCESS

Job Title : International Customer Service | Freshers | Immediate Hiring

Work Location : Pune | Viman nagar | Magarpatta | Yerwada | Hinjewadi

Salary Range : 3LPA to 5 LPA

Role & responsibilities

• Handle inbound and outbound calls with international customers
• Resolve customer queries in a timely and professional manner
• Deliver accurate information and maintain service quality
• Maintain clear and effective communication (fluency, tone, clarity)
• Escalate complex issues when required
• Work in rotational/night shifts

Preferred candidate profile

• Excellent English communication skills (spoken & written)
• Comfortable working in an international BPO environment
• Willingness to work in night/rotational shifts
• Good problem-solving and interpersonal skills
• Immediate joiners preferred
• Freshers are welcome to apply