International Voice Process Executive (Immediate Hiring)

wroots global pvt ltd; Bengaluru; On-site; INR 240,000 - 360,000; Full time

Job summary

wroots global pvt ltd in Bengaluru is hiring for an International Voice Process Executive. The role involves handling international customer interactions, resolving queries, and maintaining documentation. It suits candidates who communicate well in English and can work in a fast-paced, night-shift environment.

Freshers and those with any international customer support background are welcome. The position offers 5 working days per week with 2 rotational offs and incentives based on performance.

Qualifications

• Excellent verbal and written communication skills in English.
• Experience in International Voice Process is preferred; Freshers and those with international support backgrounds may apply.
• Strong listening and problem-solving abilities.

Responsibilities

• Handle inbound and outbound customer interactions with international clients.
• Resolve customer queries professionally while maintaining high service standards.
• Provide accurate information and ensure customer satisfaction.
• Maintain clear documentation of customer interactions in the system.
• Achieve quality, productivity, and customer satisfaction targets.

Skills

Verbal communication

Written communication

English fluency

Job description

Immediate hiring is going on only interested can apply!

HIRING NOW: International Voice Process Executive

What You'll Do:

• Handle inbound and outbound customer interactions with international clients.
• Resolve customer queries professionally while maintaining high service standards.
• Provide accurate information, and ensure customer satisfaction.
• Maintain clear documentation of customer interactions in the system.
• Achieve quality, productivity, and customer satisfaction targets.

What We're Looking For:

• Excellent verbal and written communication skills in English.
• International Voice Process experience is preferred; Both Fresher and candidates with any international customer support background are welcome to apply.
• Strong listening, problem-solving, and interpersonal skills.
• Ability to work independently in a fast-paced environment.
• Immediate joiners can take the advantage.

Job Details:

Location: Bangalore Shift: Permanent Night Shift

Working Days: 5 Days a Week

Weekly Offs: 2 Rotational Offs

Attractive salary with performance-based incentives.