International Voice Process Executive

Quess IT Solutions; Bengaluru; On-site; INR 240,000 - 320,000; Full time

Benefits offered by this job

Training

Transport support

Incentives

Career growth opportunities

Job summary

Quess IT Solutions in Bangalore is hiring for an International Voice Process role suitable for fresh graduates with excellent English communication. The job involves handling customer queries via voice, delivering timely resolutions, and ensuring a positive customer experience.

Night shifts are mandatory, with transport support, training and incentives offered as per policy to drive career growth in a dynamic environment.

Qualifications

• Fresh graduates from any discipline.
• Excellent English communication skills.
• Basic computer knowledge.
• Strong interpersonal skills with a customer-centric attitude.

Responsibilities

• Handle customer queries via voice calls.
• Provide timely resolutions to customer issues.
• Ensure a positive customer experience through voice support.

Skills

English communication

Interpersonal skills

Customer-centric attitude

Basic computer knowledge

Education

Graduate (any discipline)

Job description

JOB DESCRIPTION

International Voice Process (Freshers)

We are hiring Customer Support Executives for an International Voice Process in Bangalore. This opportunity is open to freshers and graduates from any discipline with excellent English communication skills. The role involves handling customer queries, providing timely resolutions, and ensuring a positive customer experience through voice support. Candidates should possess basic computer knowledge, strong interpersonal skills, and a customer-centric attitude. Willingness to work night shifts is mandatory. We offer a competitive salary, incentives, training, transport support as per policy, and excellent career growth opportunities in a dynamic and fast-paced work environment.