International Voice Process Executive (BPO)

N.r. Manpower Solution; Dadri, Gurugram District; On-site; INR 301,000 - 413,000; Full time

Benefits offered by this job

Cab facility

Job summary

N.r. Manpower Solution in Gurugram/Noida is seeking a Customer Support Representative for international voice support. The role is full-time, on-site, with night-shift rotations and a 9-hour workday including a break.

5-day weeks and cab facility are provided, with immediate joining for candidates with fluent English. Eligibility includes graduate or undergraduate status, with fresh graduates and undergraduates having 6 months of international BPO experience considered.

Qualifications

• Graduates or undergraduates eligible.
• Graduate Fresher; undergraduates with 6 months international BPO experience.

Responsibilities

• Handle customer interactions through Voice support.
• Resolve customer queries efficiently and professionally.
• Maintain quality, productivity, and customer satisfaction standards.
• Document customer interactions accurately.

Skills

English communication

Technical aptitude

Customer-centric approach

Education

Graduates / Undergraduate

Job description

*Job Title: Customer Support Representative (International Voice)*

Location: Gurugram, Noida

Shift: Majorly Night Shifts

Employment Type: Full-Time | Work From Office

*Key Responsibilities*

• Handle customer interactions through Voice support
• Resolve customer queries efficiently and professionally
• Maintain quality, productivity, and customer satisfaction standards
• Document customer interactions accurately

*Eligibility Criteria*

• Education:
• Graduates / Undergraduate
• Experience:
• Graduate Fresher
• Undergraduates with 6 months of international BPO experience

*Skills Required:*

• Excellent English communication skills
• Technical aptitude
• Customer-centric approach

*Salary Structure*

27k In-hand to 37k In-hand (Depends on your English Communication and your Experience)

*Work Schedule & Benefits*

• 5 days working
• Majorly night shifts (rotational) & 2 week offs
• 9 hours/day including 1 hour break
• Cab facility
• No leaves allowed during first 3 months (except weekly offs)

*Note:- Need Excellent (Fluent) Communication in English*

*Immediate joiners only*