Customer Care Executive

N.r. Manpower Solution; Gurugram District; On-site; INR 301,000 - 357,000; Full time

Benefits offered by this job

Cab facility

Job summary

N.r. Manpower Solution is hiring for an International Voice Process role in Gurgaon. Fresh graduates or undergraduates with international BPO exposure can apply.

The job requires excellent English, a customer-centric approach, strong interpersonal skills, and the ability to work in rotational/night shifts. Work From Office only with cab facilities provided. Salary is 27,000 in hand for freshers and 32,000 in hand for experienced candidates, plus performance incentives up to 9,000 per month.

Qualifications

• Graduates (Freshers) are eligible.
• Undergraduates with 6 months of international BPO experience are eligible.

Skills

Excellent English

Customer-centric

Interpersonal skills

Problem-solving

Education

Graduate

Undergraduate with BPO experience

Job description

*Urgent Hiring for International Voice Process*

*Location - Gurgaon*

Following eligibility details:

*Eligibility:*

• Graduates (Freshers)
• Undergraduates with 6 months of international BPO experience

Skills Required:

• - Excellent English communication skills
• - Customer-centric approach
• - Ability to work in rotational/night shifts
• - Strong problem-solving and interpersonal skills

Work Schedule & Benefits

• - 5 days working
• - Rotational shifts & week offs
• - 9 hours/day including 1 hour break
• - Work From Office (WFO) only
• - Cab facility available
• - No leaves allowed during the first 3 months (except weekly offs)

*Salary Structure:*

• Freshers: 27,000 (in hand)
• Experienced: 32,000 (in hand)

*Incentives & Bonuses:*

• Performance Incentives: Up to 9,000/month

*Interview Rounds:*

1. 1. HR
2. 2. AMCAT
3. 3. Operations