International Voice Process Executive

Oracus Enterprises Private Limited; Sundargarh; On-site; INR 201,000 - 290,000; Full time

Job summary

Oracus Enterprises Private Limited in India is hiring a night-shift call agent to manage international campaigns for US/UK clients, focusing on appointment setting, customer support, and lead qualification.

You will follow scripts, update dialer dispositions, and strive to meet daily targets with a clear growth path to Team Lead within 18 months.

Qualifications

• Fluent English with neutral accent.
• Willingness to work night shifts (US/UK hours).
• Basic computer skills required.
• 12th pass or above.

Responsibilities

• Handle outbound/inbound international calls.
• Follow campaign scripts and quality guidelines.
• Update dispositions accurately in the dialer.
• Meet daily connect and conversion targets.

Skills

Fluent English

Night shift availability

Computer literacy

Education

12th pass or above

Job description

About the role

Work on US/UK campaigns for international clients — appointment setting, customer support and lead qualification. Night shift with attractive allowances, structured training, and a clear growth path to Team Lead within 18 months.

What you’ll do

• Handle outbound/inbound international calls
• Follow campaign scripts and quality guidelines
• Update dispositions accurately in the dialer
• Meet daily connect and conversion targets

What we’re looking for

• Fluent English with neutral accent
• Willingness to work night shifts (US/UK hours)
• Basic computer skills
• 12th pass or above
• Prior BPO experience is a plus, not required