International Voice Process Executive

Your Pitchh; Bengaluru; On-site; INR 553,000 - 748,000; Full time

Benefits offered by this job

Cab facility (female)

Cab facility (male)

Job summary

Your Pitchh in Bengaluru is hiring for an International Voice Process role to support US customers. You will handle inbound calls, resolve product queries, and ensure high satisfaction from international clients. Strong English, neutral accent, and good listening skills are essential.

This is a full-time night-shift position with US rotations and 5-day weeks. Location is BTM Layout, Bangalore, with cab options for female and male employees and an attractive CTC up to 6.5 LPA plus incentives.

Qualifications

• Undergraduate or Graduate
• Minimum 1 year of BPO experience (Domestic or International Voice)
• Immediate Joiners Preferred

Responsibilities

• Handle inbound US customer calls with professionalism
• Resolve Adobe product/service queries
• Provide timely, customer-centric resolutions
• Build positive customer relationships through clear communication
• Meet quality, productivity, and CSAT targets
• Maintain accurate records of interactions and escalate as needed

Skills

Neutral accent

Excellent spoken English

Clear communication

Active listening

Problem solving

Basic tech troubleshooting

Education

Undergraduate or Graduate

Job description

We are hiring For !

Customer Support Executive International Voice Process (US)

Immediate Joiners Preferred!

Location: BTM Layout, Bangalore
Employment Type: Full-Time
Shift: US Rotational Night Shift
5 Days Working | 2 Rotational Week Offs

Salary

CTC: Up to 6.5 LPA + Attractive Performance Incentives

Are you confident speaking with international customers? Do you have a neutral accent, excellent spoken English, and a passion for delivering exceptional customer service?

We're looking for highly articulate and customer-focused professionals to join our International Voice Process (US) team. This role is ideal for candidates with strong communication skills who can confidently engage with US customers while delivering a premium customer experience.

Eligibility

• Undergraduate or Graduate
• Minimum 1 year of BPO experience (Domestic or International Voice)
• Immediate Joiners Preferred

What We're Looking For

• Excellent spoken English with a clear, neutral accent
• Fluent conversational English with strong grammar and pronunciation
• Ability to communicate confidently with international customers
• Strong active listening and interpersonal skills
• Customer-first mindset with excellent problem-solving ability
• Basic technical troubleshooting knowledge
• Comfortable working in US rotational night shifts

Note: This role requires excellent communication skills suitable for interacting with international (US) customers. Candidates should be comfortable communicating fluently in English throughout the interview and on customer calls.

Key Responsibilities

• Handle inbound customer calls from US customers with professionalism and confidence
• Resolve customer queries related to Adobe products and services
• Deliver accurate, timely, and customer-centric resolutions
• Build positive customer relationships through effective communication
• Meet quality, productivity, and customer satisfaction targets
• Maintain accurate records of customer interactions
• Escalate complex issues whenever required

Why Join Us?

CTC Up to 6.5 LPA
Attractive Performance Incentives
5-Day Working Week
Opportunity to Work with a Global Brand
Career Growth & Internal Opportunities
Professional & Collaborative Work Environment

Cab Facility

• Female Employees: Two-way cab (One-way complimentary, one-way charged at 75 per trip)
• Male Employees: One-way cab (75 per trip deduction)

Apply Now!

HR: Shradha

Call/WhatsApp: [phone]
Email: [e-mail]

If you have outstanding communication skills and are ready to build your career in an international customer support environment, we'd love to hear from you!