Customer Support Specialist

LIVEC STAFFING SERVICES PRIVATE LIMITED Hiring For International Voice Process; Bengaluru; On-site; INR 330,000 - 550,000; Full time

Job summary

LIVEC STAFFING SERVICES PRIVATE LIMITED invites applications for an International Voice Process role based in Bangalore. The position requires 1+ year of experience in international voice processes, with strong communication skills and willingness to work in US shift timings.

Work is 100% on-site in Bangalore with 24/7 rotational night shifts aligned to US timings. Graduation or higher is mandatory, and immediate joiners are preferred.

Qualifications

• Graduation or post-graduation completed with original certificates
• 1+ year experience in International Voice Process
• Excellent communication skills (C1 level)
• Willingness to work in US shift timings and 24/7 rotational shifts

Skills

Communication skills

US shift timings

Rotational shifts

Customer service

Education

Graduation/Post-graduation completed

Job description

Customer Service International Voice Process (Bangalore)

Location: Bangalore (Work From Office) Experience Required: Minimum 1+ year in International Voice Process Compensation: Up to 5.5 LPA Notice Period: Maximum 15 days (Immediate joiners preferred)

Key Requirements

• Excellent communication skills (C1 proficiency level)
• Willingness to work in US shift timings
• Flexibility for 24/7 rotational shifts
• Must have completed Graduation/Post-graduation with original certificates
• Strong customer service orientation and ability to handle international clients

Interview Process

1. HR Screening
2. CRT Call & Assessment (SVAR, Aptitude, English Comprehension)
3. Operations Interview

Additional Details

• Work Mode: 100% Work From Office (Bangalore)
• Shift: Rotational, including night shifts aligned with US timings