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Lightfire Solutions is seeking a Sales Representative for an e-commerce based role in India. You will handle customer issues, perform upsell, and generate new customers. You will present products with demonstrations and negotiate contracts with potential clients.
The role requires a strong understanding of the sales process and superb interpersonal skills. Prior experience in sales and a proven track record are essential to drive targets and build long-term relationships.
Required Sales Representative for E-Commerce Based Company, Who will be responsible for handling Customers issues, do Upsell and Generate New Customers. Duties will include sales presentations and product demonstrations, as well as negotiating contracts with potential clients.
In order to be successful in this role, you will need to have a deep understanding of the sales process and dynamics, and also superb interpersonal skills. Should have Sales experience.
Role & responsibilities
Selling products and services using solid arguments to prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships
Reach out to customer leads through cold calling
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed upon sales targets and outcomes within schedule
Coordinate with team members and other departments to find the right solution for customers.
Analyze the territory/market's potential, track sales and status reports
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Continuously improve through feedback
Preferred candidate profile
Previous experience must be in Sales
Customer Handling
Highly motivated and target driven with a proven track record in sales
Excellent selling, communication and negotiation skills
Prioritizing, time management and organizational skills
Ability to create and deliver presentations tailored to the audience needs
Relationship management skills and openness to feedback