International Sales Executive US Process

Infinity learn; Bengaluru; On-site; INR 300,000 - 540,000; Full time

Benefits offered by this job

Competitive salary and incentives

Growth in EdTech organization

Professional training and development

Career growth in counselling and intl.

Job summary

Infinity Learn in Bengaluru is seeking an academic counsellor to engage US-market prospects via calls and emails. You will assess student needs, recommend suitable programs, explain pricing and enrollment steps, and build lasting relationships to drive enrollments.

Ideal candidates have 1–3 years in counselling or education sales, strong English communication, and are comfortable working night shifts aligned to US business hours within a fast-paced EdTech environment.

Qualifications

• 1–3 years of experience in academic counselling, inside sales, or education sales.
• Experience handling US customers/students is advantageous.
• Excellent spoken and written English communication skills.
• Strong interpersonal, counselling, negotiation, and persuasion skills.
• Target-driven with ability to work night shifts aligned with US business hours.

Responsibilities

• Connect with prospective students and parents from the US market via inbound and outbound calls.
• Understand students' academic needs and learning goals to tailorInfinity Learn programs.
• Explain course structure, curriculum, pricing, and enrollment process clearly.
• Follow up with prospects and maintain consistent communication to convert leads.
• Achieve daily, weekly, and monthly sales/enrollment targets.
• Record calls and follow-ups in the CRM and maintain accurate customer records.
• Coordinate with internal academic, sales, and operations teams as needed.
• Stay updated on programs, promotions, and US education trends.
• Provide high-quality customer service and professional communication at all times.

Job description

Key Responsibilities

• Connect with prospective students and parents from the US market through inbound and outbound calls.
• Understand students' academic needs, learning goals, and challenges.
• Provide personalized counselling and recommend appropriate Infinity Learn programs.
• Explain course structure, curriculum, benefits, pricing, and enrollment process clearly.
• Follow up with prospective students/parents and maintain consistent communication.
• Handle queries and objections professionally and convert leads into successful enrollments.
• Achieve assigned daily, weekly, and monthly sales/enrollment targets.
• Maintain accurate records of calls, follow-ups, and customer interactions in the CRM.
• Build strong relationships with students and parents to ensure a positive counselling experience.
• Coordinate with internal academic, sales, and operations teams wherever required.
• Stay updated on programs, offerings, promotions, and relevant US education trends.
• Ensure a high standard of customer service and professional communication at all times.

Required Skills & Qualifications

• Bachelor's degree in any discipline preferred.
• 1- 3 years of experience in academic counselling, inside sales, education sales, international calling, or a related field.
• Experience handling US customers/students will be an added advantage.
• Excellent spoken and written English communication skills.
• Strong interpersonal, counselling, negotiation, and persuasion skills.
• Ability to understand customer needs and recommend suitable solutions.
• Target-oriented with a strong focus on achieving results.
• Comfortable working in a night shift aligned with US business hours.
• Good knowledge of MS Office, CRM tools, and basic computer applications.
• Ability to work independently as well as collaboratively within a team.

Shift Details

Working Hours: 9:30 PM 6:30 AM IST
Working Days : Tuesday to Sunday
Work Environment: Fast-paced, target-driven, and customer-focused

What We Offer

• Competitive salary and performance-based incentives.
• Opportunity to work with a growing EdTech organization.
• Professional training and development opportunities.
• Career growth in academic counselling and international sales.
• Supportive and performance-driven work environment.