International Sales & Client Success Manager

Cybrain Software Solutions Pvt.Ltd; Chandigarh; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Cybrain Software Solutions Pvt.Ltd in Mohali/Chandigarh is seeking an International Sales & Client Success Manager to manage inbound sales and foster relationships with international clients.

The ideal candidate will excel in English communication, handle CRM systems, and contribute to lead generation, online advertising, and cross-team collaboration to drive growth in IT/SaaS/ERP solutions.

Qualifications

• 3-5 years of experience in International Sales, Inside Sales, Business Development, SaaS/Software Sales or Client Success.
• Experience handling international clients is preferred.
• Excellent spoken and written English.
• Strong presentation, negotiation and follow-up skills.
• Experience with B2B software/SaaS/ERP products will be preferred.
• Good working knowledge of CRM systems.
• Basic to practical understanding of Google Ads, Meta Ads, LinkedIn, SEO and lead generation.
• Comfortable working with international time zones.
• Self-driven, customer-focused and target-oriented.

Responsibilities

• Manage and convert inbound leads from international markets.
• Communicate with prospects through email, phone and online meetings.
• Understand client requirements and conduct product demonstrations.
• Prepare proposals, negotiate commercials and close deals.
• Build and maintain long-term relationships with international clients.
• Identify opportunities for renewals, upselling and cross-selling.
• Coordinate with Product, Implementation and Support teams.
• Maintain accurate sales and client information in CRM.
• Follow up with prospects and improve lead conversion.
• Support digital lead-generation activities.
• Monitor lead quality and provide feedback on campaigns.
• Work with internal teams/agencies to improve lead generation.

Skills

International Sales

B2B Sales

Client Relationship Management

SaaS

ERP

Inbound Sales

Lead Generation

CRM

Digital Marketing

Lead Conversion

Customer Success

Job description

Job Description

We are looking for an

Location: Mohali / Chandigarh

Experience: 3-8 Years

Employment Type: Full-time

Industry: IT / Software / SaaS

We are looking for an International Sales & Client Success Manager to manage inbound sales and build strong relationships with international clients.

The ideal candidate should have experience dealing with international customers, preferably in IT, Software, SaaS, ERP or B2B solutions. The candidate should have strong communication and sales skills along with a practical understanding of digital marketing, lead generation and online advertising.

Key Responsibilities

• Manage and convert inbound leads from international markets.
• Communicate with prospects through email, phone and online meetings.
• Understand client requirements and conduct product demonstrations.
• Prepare proposals, negotiate commercials and close deals.
• Build and maintain long-term relationships with international clients.
• Identify opportunities for renewals, upselling and cross-selling.
• Coordinate with Product, Implementation and Support teams.
• Maintain accurate sales and client information in CRM.
• Follow up with prospects and improve lead conversion.
• Support digital lead-generation activities.
• Monitor lead quality and provide feedback on campaigns.
• Work with internal teams/agencies to improve lead generation.

Requirements

• 3-5 years of experience in International Sales, Inside Sales, Business Development, SaaS/Software Sales or Client Success.
• Experience handling international clients is preferred.
• Excellent spoken and written English.
• Strong presentation, negotiation and follow-up skills.
• Experience with B2B software/SaaS/ERP products will be preferred.
• Good working knowledge of CRM systems.
• Basic to practical understanding of Google Ads, Meta Ads, LinkedIn, SEO and lead generation.
• Comfortable working with international time zones.
• Self-driven, customer-focused and target-oriented.

Key Skills

• International Sales
• B2B Sales
• Client Relationship Management
• SaaS
• ERP
• Inbound Sales
• Lead Conversion
• CRM
• Digital Marketing
• Lead Generation
• Customer Success