International Patient Coordinator

Drlogy; Ahmedabad District; On-site; INR 400,000 - 800,000; Full time

Job summary

Drlogy in Ahmedabad seeks an International Patient Coordinator to manage inquiries, coordinate treatment planning, and guide patients through service options. You will liaise with doctors and departments, support visa/travel needs, and maintain meticulous patient records while ensuring confidentiality and high service standards.

The role emphasizes cross-functional communication and delivering excellent international patient service to ensure satisfaction across borders.

Responsibilities

• Coordinate international patient inquiries and appointments.
• Assist patients with treatment planning and service guidance.
• Coordinate with doctors and clinical departments.
• Manage patient communication and follow-up activities.
• Support visa, travel, and documentation coordination when required.
• Maintain accurate patient records and communication logs.
• Resolve patient concerns professionally and promptly.
• Coordinate estimates, treatment packages, and admission support.
• Monitor service progress and patient satisfaction.
• Maintain confidentiality of patient information.
• Support international patient service excellence.

Job description

International Patient Coordinator responsible for managing international patient inquiries, treatment coordination, documentation, communication, and hospital service support. Skilled in patient care coordination, problem resolution, service tracking, and cross-functional hospital communication.

• Coordinate international patient inquiries and appointments.
• Assist patients with treatment planning and service guidance.
• Coordinate with doctors and clinical departments.
• Manage patient communication and follow-up activities.
• Support visa, travel, and documentation coordination when required.
• Maintain accurate patient records and communication logs.
• Resolve patient concerns professionally and promptly.
• Coordinate estimates, treatment packages, and admission support.
• Monitor service progress and patient satisfaction.
• Maintain confidentiality of patient information.
• Support international patient service excellence.