International & Domestic Voice Process

WSNE Consulting; Gurugram District; On-site; INR 201,000 - 312,000; Full time

Benefits offered by this job

Professional working environment

Learning and growth opportunities

Career development

Attractive salary (as per experience &

Job summary

WSNE Consulting in Gurugram, Haryana is hiring for International & Domestic Voice Process. The role of Customer Support Executive / Voice Process Executive involves handling inbound and outbound customer calls, resolving queries, and maintaining professional communication to ensure customer satisfaction.

Freshers and experienced candidates can apply, with flexibility for rotational shifts. We offer a professional working environment, opportunities for learning and growth, and career development

Qualifications

• Experience: Freshers and Experienced candidates both can apply.
• Good communication skills.
• Basic computer knowledge.
• Ability to handle customer queries professionally.
• Willingness to work in a voice process.
• Comfortable working in rotational shifts (as applicable).

Responsibilities

• Handle inbound and outbound customer calls.
• Resolve customer queries and provide appropriate solutions.
• Maintain professional communication with customers.
• Ensure customer satisfaction through effective support.
• Maintain accurate customer records and call details.
• Achieve assigned performance and quality targets.

Skills

Good communication skills

Customer service oriented

Job description

WE ARE HIRING! | International & Domestic Voice Process

Location: Gurugram, Haryana

Position: Customer Support Executive / Voice Process Executive

Job Description

We are looking for enthusiastic and customer-oriented candidates to join our team for International and Domestic Voice Process.

Roles & Responsibilities

• Handle inbound and outbound customer calls.
• Resolve customer queries and provide appropriate solutions.
• Maintain professional communication with customers.
• Ensure customer satisfaction through effective support.
• Maintain accurate customer records and call details.
• Achieve assigned performance and quality targets.

Eligibility Criteria

• Experience: Freshers and Experienced candidates both can apply.
• Good communication skills.
• Basic computer knowledge.
• Ability to handle customer queries professionally.
• Willingness to work in a voice process.
• Comfortable working in rotational shifts (as applicable).

What We Offer

• Professional working environment.
• Learning and growth opportunities.
• Career development.
• Attractive salary (as per experience and interview).

Start your career with us!