Customer Care Executive- International Voice Process.

Tagbin Services; Gurugram District; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Training provided

Career growth opportunities

Job summary

Tagbin Services in Gurugram, Haryana, India, is seeking a Customer Care Executive for an International Voice Process. This full-time, on-site role requires handling inbound and outbound calls from international customers, resolving concerns, and maintaining professional client communication.

You will follow established processes to achieve service quality and productivity targets. The position emphasizes clear English communication, strong customer service, and reliable performance in a

Qualifications

• Excellent spoken English with clear accent.
• Strong customer handling skills.
• Good computer proficiency.
• Ability to work effectively in an on site environment.
• Commitment to meeting performance targets consistently.

Responsibilities

• Handle inbound and outbound calls from international customers.
• Resolve customer concerns and provide service related assistance.
• Maintain professional communication with international clients.
• Follow process guidelines and quality standards.
• Achieve customer satisfaction and productivity targets.

Skills

Excellent spoken English

Customer handling

Computer proficiency

On-site work

Performance targets

Job description

ABOUT THE ROLE

Join us as a Customer Care Executive International Voice Process in Gurugram, Haryana, India. Full Time, On Site, joining within 60 days.
You will handle inbound and outbound calls from international customers while resolving their concerns and delivering service related assistance. You will maintain professional communication follow process guidelines achieve customer satisfaction targets and meet productivity goals on a daily basis.

KEY RESPONSIBILITIES

1. Handle inbound and outbound calls from international customers.
2. Resolve customer concerns and provide service related assistance.
3. Maintain professional communication with international clients.
4. Follow process guidelines and quality standards.
5. Achieve customer satisfaction and productivity targets.

REQUIRED SKILLS AND EXPERIENCE

1. Excellent spoken English with clear accent.
2. Strong customer handling skills.
3. Good computer proficiency.
4. Ability to work effectively in an on site environment.
5. Commitment to meeting performance targets consistently.

WHAT WE OFFER

We provide a supportive environment where you can develop your international customer service skills while working with a certified and innovative organization that values quality and professional growth. You will receive proper training on processes and get opportunities to contribute to a company known for its creative technology solutions.