International Customers Support

Wsne Consulting; Gurugram District; On-site; INR 495,000 - 605,000; Full time

Benefits offered by this job

Night Shifts

Incentives

24x7 Shifts

Roster Off

Transport Facility

Job summary

Wsne Consulting in India is hiring Customer Service Executives to engage with global clients, handling calls, emails and chats to promote customer satisfaction and a seamless experience.

The role requires excellent English communication, 1 year of international voice process experience, and willingness to rotate shifts including night shifts; basic computer skills are needed. 5 days a week with facilities like transport.

Qualifications

• Undergrad or graduate degree required.
• Minimum 1 year of international voice process experience.
• Excellent English verbal and written communication.
• Strong problem-solving and interpersonal skills.
• Willingness to work rotational shifts including night shifts.
• Basic computer knowledge.

Responsibilities

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Rotational shifts

Education

Undergrad/Graduate eligibility

Job description

Job Summary

We are looking for Customer Service Executives to engage with global customer service. The role involves handling international clients, promoting customer satisfaction, and ensuring a seamless customer experience.

Role & responsibilities

• Engage with customers via calls, emails, and chats.


• Explain products and services effectively to clients.


• Maintain strong follow-ups and ensure high customer satisfaction.


• Handle objections, resolve queries, and build long-term client relationships.

Requirements

• Undergrad/Graduate both can apply


• Minimum 1 year of experience in an International Voice Process


• Excellent verbal and written communication skills in English


• Strong problem-solving and interpersonal skills


• Ability to work in rotational shifts (including night shifts)


• Basic computer knowledge

Salary & Benefits

• Salary upto 5.50 LPA


• Lucrative incentives


• Night Shifts


• 24*7 Shifts


• 5 days working


• Roster Off


• Both side transport facility.