Customer Service Jobs in international voice process

Wsne Consulting; Gurugram District; On-site; INR 350,000 - 550,000; Full time

Benefits offered by this job

Night shifts

5 days working

Roster Off

Transport facility

Lucrative incentives

24x7 shifts

Job summary

Wsne Consulting is seeking Customer Service Executives to engage with global customers and enhance overall satisfaction. The role involves handling international clients, explaining services, and ensuring a seamless experience.

Responsibilities include calls, emails, and chats, persistent follow-ups, and building long-term client relationships. Openings require English proficiency, good communication, and the ability to work rotating night shifts.

Qualifications

• Undergrad/Graduate both can apply.
• Minimum 1 year of experience in an International Voice Process.
• Excellent verbal and written communication skills in English.
• Strong problem-solving and interpersonal skills.
• Ability to work in rotational shifts (including night shifts).
• Basic computer knowledge.

Responsibilities

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Skills

Customer service

English communication

Problem solving

Interpersonal skills

Rotational night shifts

Basic computer knowledge

Education

Undergrad/Graduate degree

Job description

Job Description

Job Summary : We are looking for Customer Service Executives to engage with global customer service. The role involves handling international clients, promoting customer satisfaction, and ensuring a seamless customer experience.

Role & Responsibilities

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Requirements

• Undergrad/Graduate both can apply
• Minimum 1 year of experience in an International Voice Process
• Excellent verbal and written communication skills in English
• Strong problem-solving and interpersonal skills
• Ability to work in rotational shifts (including night shifts)
• Basic computer knowledge

Salary & Benefits

• Salary upto 5.50 LPA
• Lucrative incentives
• Night Shifts
• 24*7 Shifts
• 5 days working
• Roster Off
• Both side transport facility.
• To get your interview scheduled contact below:
• Anuj- 9810916248
• Rahul - 9990040565

Role

Customer Success Associate