International BPO - Customer Service Associate | Night Shift

JobShop; Bengaluru; On-site; INR 350,000 - 400,000; Full time

Benefits offered by this job

Attractive Salary Package

Performance Incentives

Career Growth Opportunities

Professional Work Environment

Opportunity to work with leading MNC B

Job summary

JobShop India, a leading BPO recruitment partner, is hiring for a Customer Support Executive (Voice Process) in Bangalore. Freshers are welcome, with experience up to 3 years; excellent English is required and immediate joiners are preferred.

Roles involve handling calls across Banking, Healthcare, and E-commerce support, delivering professional service, resolving queries, and achieving quality KPIs. Rotational shifts, 5-day weeks, and opportunities to work with top MNC BPOs are offered.

Qualifications

• Freshers are welcome.
• Experience: 3 years.
• Undergraduate & Graduates can apply.
• Excellent English communication skills.
• Immediate joiners preferred.

Responsibilities

• Handle inbound and outbound customer calls
• Resolve customer queries with professionalism and empathy
• Deliver excellent customer service and maintain customer satisfaction
• Upsell and cross-sell products/services where applicable
• Meet quality, productivity, and process KPIs

Skills

Excellent English communication

Education

Undergraduate & Graduates can apply

Job description

Greetings from JobShop India's Leading BPO Recruitment Partner!

WE ARE HIRING | Banking, Healthcare & E-commerce Customer Support

Position: Customer Support Executive Voice Process

Eligibility

• Freshers are welcome
• Experience: 03 Years
• Undergraduate & Graduates can apply
• Excellent English communication skills
• Immediate joiners preferred

Available Processes

• Banking Customer Support
• Healthcare Customer Support
• E-commerce Customer Support

Key Responsibilities

• Handle inbound and outbound customer calls
• Resolve customer queries with professionalism and empathy
• Deliver excellent customer service and maintain customer satisfaction
• Upsell and cross-sell products/services where applicable
• Meet quality, productivity, and process KPIs

Salary

• Freshers: Up to 3.5 LPA
• Experienced: Up to 4 LPA (Based on experience & interview)

Shift Details

• Rotational Shifts
• 5 Days Working
• Rotational Week Offs

Work Location

Bangalore

Perks & Benefits

• Attractive Salary Package
• Performance Incentives
• Career Growth Opportunities
• Professional Work Environment
• Opportunity to work with leading MNC BPOs

JobShop – Connecting Talent with Top BPO Careers!