International chat Support

Tech Mahindra; Chandigarh; On-site; INR 280,000 - 300,000; Full time

Benefits offered by this job

Both-side cab facility

Job summary

Tech Mahindra Chandigarh is hiring for an International Chat process in Chandigarh with UK shifts and a five-day work week. The role requires excellent verbal and written English, good typing speed, and 6 months of international BPO experience; graduates may apply. You will handle international chat queries, provide accurate information, resolve issues within SLAs, and document interactions.

Qualifications

• Excellent verbal and written English communication skills.
• Good typing speed.
• Graduate or undergraduate candidates may apply.
• Minimum 6 months international BPO customer service experience is mandatory.

Responsibilities

• Handle international customer queries via chat professionally.
• Provide accurate information and resolve issues within defined SLAs.
• Maintain customer satisfaction and follow process guidelines.
• Document interactions and update systems accordingly.

Skills

English communication

Typing speed

International BPO experience

Education

Graduation or higher

Job description

Tech Mahindra is hiring for international chat process.

Job Location: Tech Mahindra Chandigarh

Job Highlights:

• Process: International Chat
• Salary: 2.8 LPA to 3 LPA
• Working Days: 5 Days
• Benefits: Both-side cab facility
• Shifts: UKShifts

Eligibility Criteria For Chat Process:

• Excellent verbal and written English communication skills
• Good typing speed
• Graduate & Undergraduate both can apply
• Minimum 6 months international BPO customer service experience is mandatory.

Job Responsibilities:

• Handle international customer queries via chat professionally.
• Provide accurate information and resolve issues within defined SLAs.
• Maintain customer satisfaction and follow process guidelines.
• Document interactions and update systems accordingly.

Contact Details- Sneha Thakur 8350975223 or [e-mail]