International Chat Process- Chandigarh

Tech Mahindra; Chandigarh; On-site; INR 193,000 - 231,000; Full time

Benefits offered by this job

Cab facility (500 deduction)

Job summary

Tech Mahindra Chandigarh is inviting candidates for International Chat Support Executive at Chandigarh location. The role requires a minimum of 6 months BPO experience and offers a salary of approximately 19,000 per month.

Working five days a week with two rotational week offs and cab facility with a deduction of 500 per month. Key duties include handling live chat queries for international customers, providing timely and accurate responses, maintaining professional written communication, and

Qualifications

• Minimum 6 months BPO Experience is mandate.

Responsibilities

• Handle customer queries through live chat for international customers.
• Provide accurate and timely responses to customer inquiries.
• Resolve customer issues professionally and ensure customer satisfaction.
• Maintain clear, grammatically correct, and professional written communication.
• Follow company guidelines and standard operating procedures.
• Manage multiple chat conversations while maintaining response quality.

Skills

BPO experience

Job description

Greetings from Tech Mahindra! Tech Mahindra is hiring candidates for the International Chat Process for Chandigarh Location.

Job Description:

• International Chat Support Executive
• Job Title: International Chat Support Executive
• Minimum 6 months BPO Experience is mandate.
• Salary: Approximately 19,000 per month
• Working Days: 5 days a week
• Week Offs: 2 rotational week offs
• Cab Facility: Cab facility available with a deduction of 500 per month

Job Responsibilities:

• Handle customer queries through live chat for international customers.
• Provide accurate and timely responses to customer inquiries.
• Resolve customer issues professionally and ensure customer satisfaction.
• Maintain clear, grammatically correct, and professional written communication.
• Follow company guidelines and standard operating procedures.
• Manage multiple chat conversations while maintaining response quality.

Preferred Candidate Profile:

• Excellent written English communication skills.
• Good grammar, spelling, and sentence formation.
• Strong typing speed and accuracy.
• Ability to understand customer queries and provide appropriate solutions.
• Good problem-solving and multitasking skills.
• Customer-oriented attitude and professional behaviour.

Location- Tech Mahindra Chandigarh, Rajiv Gandhi Chandigarh Technology Park Road, Chandigarh, Chandigarh 160101

Candidates should carry multiple copies of their updated resume, valid government ID proof while attending the walk-in interview.