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Teleperformance in Bangalore is seeking a Specialist to handle international customer service interactions. You will work in the office, addressing inquiries, tickets, and service requests for non-domestic clients during a 5 PM shift.
The role emphasizes customer-facing support and professional communication in a fast-paced environment. Candidates should have experience in customer service or contact centers, with a focus on ticketing and service requests.
Requirement
Role
Specialist Teleperformance
Location
Bangalore
Work mode
Work from office only
Shift
5 PM shift
Preferred experience
Customer service, contact center, customer care, help desk, ticketing
Process
International customer service / non-domestic voice
Exclude
Domestic voice, desktop support, server support, troubleshooting
Company exclusion
Adecco
One important clarification: since technical support is listed as an eligible skill but troubleshooting and desktop/server support are excluded, prioritize customer-facing technical support, ticket management, and service-request handling rather than IT infrastructure support.