Interior Design Manager

HomeLane; Pune City; On-site; INR 900,000 - 1,300,000; Full time

Job summary

A leading interior design firm in Pune is seeking a Community Manager to lead a team of designers and ensure exceptional client experiences while achieving sales targets. The ideal candidate has at least 5 years of experience in interior design, strong people management skills, and a diploma in Interior Designing or Architecture. This full-time role offers the opportunity to significantly impact team success and customer satisfaction.

Qualifications

• Minimum 5 years of experience in the Interior design field.
• Exposure to having built teams is an advantage.
• Good communication and presentation skills are mandatory.
• Good communication and presentation skills are mandatory.

Responsibilities

• Lead a team of internal designers and design partner community.
• Ensure client satisfaction and achieve sales targets.
• Coach and mentor your unit of designers.
• Coach/mentor your unit of design partners (DPs).
• Coordinate with central design team for client insights and improvements.
• Maintain NPS target and ensure consistent project delivery.
• Hire and develop talent; reinforce HomeLane values.

Skills

People management

Interior design expertise

Communication skills

Presentation skills

Education

3-year Diploma in Interior Designing / Architecture

Job description

Direct message the job poster from HomeLane

Overview

Results-driven Talent Acquisition Specialist with 6 years in sourcing, screening, and onboarding top talent while building strong stakeholder relationships.

Role

As a Community Manager at HomeLane, you will lead a team of internal designers and the design partner community (working out of your showroom).

• Be in charge of making every designer successful, and ensure every client gets the best experience
• This role thrives on sales & revenue targets - you will lead the team’s effort to achieve the sales target
• Design Partner Conversion - you are the co-owner of this metric along with the Sales Manager of the showroom
• You will lead/coach/mentor your unit of DPs
• Enabling this community to perform, grow and flourish directly indicates the effort you have built-in. Any improvements with this team will be attributed to your achievement
• Design Output
• NPS / Net Promoter Score - You will be responsible for ensuring that our NPS score is constantly 9/10 (on a 10-point scale)
• Predictability in the collection target of the unit - you will be responsible for the number and the projects which are pushed into production. Since this is linked to our collections, there is a bonus on the Community Manager to help us reach our target numbers
• As one of the design leaders of your showroom, you will need to ensure undiluted customer experience across the different stages of the project/customer interface
• You will work with the central design team to bring in insights from the client / designer meetings and suggest process improvements/product improvements
• You will coordinate with different teams for ensuring customer deliverables are effectively communicated and met
• People / Team Management
• Hire and develop a great talent is an integral part of this role. This leadership role will include constantly coaching/mentoring internal team, reiterating HomeLane values across the team

Minimum qualifications

• Minimum 3-year Diploma in Interior Designing / Architecture from a reputed Institution
• Minimum 5 years of experience in the Interior design field
• Exposure to have built teams is an advantage
• People management experience is mandatory - must have led interior designers/architects
• Should be an astute designer
• Good communication and presentation skills are mandatory

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Design and Sales

Industries

• Architecture and Planning
• Furniture and Home Furnishings Manufacturing

We removed boilerplate and extraneous notices to focus on the role responsibilities and requirements.