Interior Design Manager

HomeLane; Gurugram District; On-site; INR 800,000 - 1,000,000; Full time

Job summary

A leading interior design firm is seeking an experienced Interior Design Manager to lead a team in Gurugram. You will oversee design operations, ensure client satisfaction, and achieve sales targets. The ideal candidate has at least 5 years of experience in interior design, strong communication skills, and a proven track record of managing and developing talent. This leadership role offers the opportunity to coach and mentor designers while improving design outcomes and customer experience.

Qualifications

• Minimum 5 years of experience in the Interior design field.
• Experience in managing a team of designers is required.
• Should possess strong design capabilities.

Responsibilities

• Lead a team of internal designers in achieving sales targets.
• Ensure high customer satisfaction and maintain NPS score.
• Coach and mentor the design team to improve performance.

Skills

People management

Good communication skills

Presentation skills

Design skills

Education

Minimum 2-year Diploma in Interior Designing / Architecture

Job description

As a Interior Design Manager at HomeLane, you will lead a team of internal designers (working out of your showroom).

• Be in charge of making every designer successful, and ensure every client gets the best experience
• This role thrives on sales & revenue targets - you will lead the team’s effort to achieve the sales target
• You will lead/coach/mentor your unit of Designers
• Enabling this community to perform, grow and flourish directly indicates the effort you have built-in. Any improvements with this team will be attributed to your achievement
• Design Output-
• NPS / Net Promoter Score - This score indicates our promise to the customer. You will be responsible for ensuring that our NPS score is constantly 9/10 (on a 10-point scale)
• Predictability in the collection target of the unit - you will be responsible for the number and the projects which are pushed into production. Since this is linked to our collections, there is a bonus on the Community Manager to help us reach our target numbers
• As one of the design leaders of your showroom, you will need to ensure undiluted customer experience across the different stages of the project/customer interface
• You will work with the central design team to bring in insights from the client / designer meetings and suggest process improvements/product improvements
• You will coordinate with different teams for ensuring customer deliverables are effectively communicated and met
• People / Team Management
• Hire and developing a great talent is an integral part of this role. This leadership role will include constantly coaching/mentoring internal team, reiterating HomeLane values across the team

Skills Required:

• Minimum 2-year Diploma in Interior Designing / Architecture from a reputed Institution
• Minimum 5 years of experience in the Interior design field
• Exposure to have built teams is an advantage
• People management experience is mandatory - must have led interior designers/architects
• Should be an astute designer
• Good communication and presentation skills are mandatory