Interior Design Manager

HomeLane; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading home design company seeks an experienced professional to lead, coach, and mentor their team of Architects and Interior Designers. This role involves managing project workflows, ensuring exceptional customer engagement, and maintaining a high Net Promoter Score. With a focus on team development and strong project management skills, candidates should possess at least 7 years of interior design experience and a degree relevant to the field. This position promises a dynamic work environment and significant influence on project success.

Qualifications

• 3–5 year Diploma/Degree in Interior Design or Architecture.
• 7+ years of experience in interior design.
• Strong design acumen with a sales orientation.

Responsibilities

• Lead, coach, and mentor a team of Architects & Interior Designers.
• Manage the project funnel effectively.
• Ensure a consistent 9+/10 NPS through exceptional customer experience.

Skills

Leadership

Project management

Customer engagement

Stakeholder management

Team building

Education

Diploma/Degree in Interior Design or Architecture

Job description

Responsibilities

• Lead, coach, and mentor a team of Architects & Interior Designers.
• Manage the project funnel effectively, ensuring smooth movement of projects from order booking through to production readiness.
• Co‑own designer conversion metrics with the Sales Manager.
• Ensure a consistent 9+/10 NPS (Net Promoter Score) through exceptional customer experience.
• Handle key customer interactions and escalations, ensuring premium engagement and smooth decision‑making throughout the project journey.
• Drive predictability in collections and projects pushed to production.
• Ensure seamless and premium customer experience across all project stages.
• Hire, develop, and nurture top design talent.
• Coordinate with internal teams (production, operations, and installation) for seamless project execution.

What We’re Looking For

• 3–5 year Diploma/Degree in Interior Design or Architecture.
• 7+ years of experience in interior design.
• Mandatory experience in leading and managing design teams at list for 3 years .
• Strong design acumen with a sales orientation.
• Strong understanding of project pipeline / funnel management and revenue predictability.
• Exceptional communication and stakeholder management skills.
• Ability to manage high‑value customers, handle escalations, influence decisions, and drive conversions.
• Experience building, mentoring, and scaling design teams is a strong advantage.