Insurance Sales Executive

PolicyGhar; Lucknow; On-site; INR 300,000 - 420,000; Full time

Job summary

Policy Ghar, based in Lucknow, provides a wide range of corporate insurance solutions across India. The role involves handling inbound calls, delivering policy information, and cross-selling additional products while maintaining detailed records and ensuring customer satisfaction.

Candidates should have strong English communication and interpersonal abilities, basic computer skills, and a careful, customer-centric approach to resolve inquiries and concerns efficiently.

Qualifications

• Excellent communication and interpersonal abilities.
• Strong attention to detail and accuracy in work.
• Proficiency in English language.
• Basic computer literacy is essential.
• Demonstrated ability to effectively communicate, present, and influence.

Responsibilities

• Handle inbound calls and provide detailed information on insurance policies to clients.
• Promote additional products and services and actively solicit sales opportunities.
• Investigate customer concerns and ensure timely resolution of issues.
• Maintain meticulous records of customer transactions, inquiries, complaints and actions taken.
• Communicate policy changes and claim investigations to clients as needed.

Skills

Sound judgment

Attentive listening

Excellent communication

Interpersonal abilities

English proficiency

Typing & computer basics

Job description

Policy Ghar is a leading insurance aggregator company based in Lucknow, specializing in

providing a comprehensive range of corporate insurance solutions to businesses across India.

Renowned for our commitment to offering competitive rates without compromising on service

quality, we have earned a reputation as a trusted name in the industry. https://policyghar.com/

Handle inbound calls, providing detailed information on insurance policies and communicating

any policy modifications to both prospective and existing clients.

Actively promote additional products and services, effectively soliciting sales opportunities.

Thoroughly investigate customer concerns and ensure timely resolution of issues, confirming

necessary adjustments to policies.

Manage account cancellations and promptly communicate claim investigation outcomes to

clients.

Cultivate strong, positive relationships with customers, ensuring satisfaction with every

interaction.

Maintain meticulous records of customer transactions, including complaints, inquiries, and

actions taken.

Utilize various communication channels, such as emails, newsletters, and other correspondence,

to engage with customers.

Uphold the company's reputation by consistently delivering exceptional service and support.

Provide price quotes to potential clients, showcasing our competitive offerings.

Proficient in multitasking, with the ability to handle diverse responsibilities simultaneously.

Skilled in effectively calming difficult customers and adeptly resolving their issues.

Possess strong verbal and non-verbal communication skills.

Demonstrated willingness to provide assistance and support to customers.

Approachable demeanor, fostering positive rapport with clients.

Basic typing and computer proficiency are required.

Flexible availability to work varied shifts.

Skills:

Sound judgment and attentive listening skills.

Ability to thrive in a fast-paced work environment.

Aptitude for efficiently analyzing situations and

Qualification:

Excellent communication and interpersonal abilities.

Strong attention to detail and accuracy in work.

Proficiency in English language.

Basic computer literacy is essential.

Demonstrated ability to effectively communicate, present, and influence.