Customer Service Representative

Policybazaar.com

Gurugram District

On-site

INR 279,000 - 390,600

Full time

14 days+
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Benefits offered by this job

Competitive salary with high incentives
Fast-track career growth
Supportive and performance-driven culture
Unlimited incentives
Good opportunity for career progression

Job summary

A leading insurance platform is seeking a Customer Service Representative in Gurugram. The candidate will engage with international customers, promote insurance products, and ensure a seamless experience. Responsibilities include handling inquiries and achieving sales targets. The ideal candidate should have excellent communication skills in English and be able to work in a dynamic environment. Freshers are welcome, and a competitive salary with high incentives is offered.

Qualifications

  • Open to freshers and those with 0-4 years of experience.
  • Ability to negotiate and handle objections effectively.
  • Strong verbal and written communication skills.

Responsibilities

  • Engage with customers via calls, emails, and chats.
  • Explain insurance products and services effectively to clients.
  • Achieve monthly sales targets and contribute to revenue growth.
  • Maintain strong follow-ups and ensure high customer satisfaction.
  • Handle objections, resolve queries, and build long-term client relationships.

Skills

Excellent communication skills in English (verbal & written)
Strong negotiation skills
Basic computer skills
Ability to communicate effectively in Hindi

Education

Graduation required

Job description

Job Title: Customer Service Representative

If you are interested in joining our team, please share your resume at ankitabisht1@policybazaar.com or via WhatsApp at 8448389308


Location: Gurugram

Contact Person

HR Ankita- WhatsApp your resume to 8448389308 or email to ankitabisht1@policybazaar.com.


Interview Mode

Only Face-to-Face (No Virtual Interviews)


Qualification

0-3 yrs (Freshers are welcome)


Location

Gurugram


Experience

0-4 years


Education

Graduation required


Job Summary

We are looking for International Sales Executives to engage with global customers and drive sales conversions. The role involves handling international clients, promoting insurance products, and ensuring a seamless customer experience.


Key Responsibilities


  • Engage with customers via calls, emails, and chats.

  • Explain insurance products and services effectively to clients.

  • Achieve monthly sales targets and contribute to revenue growth.

  • Maintain strong follow-ups and ensure high customer satisfaction.

  • Handle objections, resolve queries, and build long‑term client relationships.


Required Skills


  • Excellent communication skills in English (verbal & written).

  • Strong negotiation and objection-handling skills.


Why Join Us?


  • Competitive salary with high incentives.

  • Work with global clients in a dynamic environment.

  • Fast-track career growth and learning opportunities.

  • Supportive and performance-driven culture.


Desired Skills and Experience


  • Fresher or Experienced.

  • Ability to communicate effectively in Hindi & English.

  • Basic computer skills.


What do we offer?


  • Amazing work culture.

  • Complete the Day shift.

  • 6 Day working

  • 1 Roster off

  • Unlimited Incentives

  • Good opportunity for career progression.

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