Instructional Design Specialist (Organizational Change Management)

Infosys; Maharashtra; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Infosys is seeking an experienced Instructional Designer to design and deliver instructor-led, virtual, blended, and eLearning programs across ERP, CRM, HR, Finance, and Supply Chain domains. You will conduct needs analyses, develop CDDS and storyboards, and partner with SMEs to ensure content accuracy and impact.

You will create videos, simulations, assessments, and job aids while tracking effectiveness and adoption metrics.

Qualifications

• 5+ years of experience in Instructional Design, Learning & Development, Talent Development, or OCM.

Responsibilities

• Design and develop instructor-led, virtual, blended, and eLearning training programs.
• Conduct learning needs analysis and create role-based learning solutions.
• Develop Course Design Documents (CDDs), storyboards, assessments, job aids, user guides, and training materials.
• Create engaging digital learning assets, videos, simulations, and performance support tools.
• Collaborate with SMEs, change managers, and business stakeholders to gather and validate content.
• Manage content review cycles, approvals, version control, and training delivery timelines.
• Facilitate training sessions, train-the-trainer programs, and knowledge transfer workshops.
• Support employee adoption, communication, and organizational change initiatives.
• Track training effectiveness, learner feedback, and adoption metrics.
• Leverage AI-powered tools to accelerate content creation and learning personalization.

Skills

Instructional Design

Learning & Development

Talent Development

OCM

ADDIE

SAM

Agile Learning Design

adult learning principles

eLearning

ILT

VILT

blended learning

Communication

Facilitation

Stakeholder management

Project planning

AI tools

Education

Bachelor's degree in Instructional Design

Education

Communications

Organizational Development

Psychology

Tools

Articulate Storyline

Articulate Rise

Adobe Captivate

Camtasia

Vyond

Microsoft 365 Suite

PowerPoint

LMS platforms

Learning analytics tools

Job description

5+ years of experience in Instructional Design, Learning & Development, Talent Development, or OCM. Strong knowledge of instructional design models such as ADDIE, SAM, Agile Learning Design, and adult learning principles. Experience developing eLearning, ILT, VILT, and blended learning solutions. Proficiency in: Articulate Storyline Articulate Rise Adobe Captivate Camtasia Vyond Microsoft 365 Suite PowerPoint Familiarity with LMS platforms, learning analytics, and training reporting. Experience creating learning videos, simulations, assessments, and performance support materials. Knowledge of AI tools such as Microsoft Copilot, ChatGPT, Gemini, Claude, Adobe Firefly, and Synthesia. Strong communication, facilitation, stakeholder management, and project planning skills.

Design and develop instructor-led, virtual, blended, and eLearning training programs. Conduct learning needs analysis and create role-based learning solutions. Develop Course Design Documents (CDDs), storyboards, assessments, job aids, user guides, and training materials. Create engaging digital learning assets, videos, simulations, and performance support tools. Collaborate with SMEs, change managers, and business stakeholders to gather and validate content. Manage content review cycles, approvals, version control, and training delivery timelines. Facilitate training sessions, train-the-trainer programs, and knowledge transfer workshops. Support employee adoption, communication, and organizational change initiatives. Track training effectiveness, learner feedback, and adoption metrics. Leverage AI-powered tools to accelerate content creation and learning personalization.

Experience supporting ERP, CRM, HR, Finance, Supply Chain, PLM, or enterprise transformation programs. Knowledge of Prosci ADKAR, change impact assessments, and OCM methodologies. Experience measuring training effectiveness and user adoption. Exposure to graphic design, video editing, accessibility standards, and LMS administration. Bachelor's degree in Instructional Design, Education, Communications, Organizational Development, Psychology, or a related field.