Instructional Designer

MCO (MyComplianceOffice); Hyderabad; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

MCO (MyComplianceOffice) is seeking an experienced Instructional Designer in Hyderabad to craft role-based training that blends with our CMS, DAP, and LMS. You will shape learning journeys using AI, semantic search, and intelligent chatbots to improve adoption and retention.

You will collaborate across Product, Support, SMEs, and AI teams to ensure accurate, engaging content and actionable analytics. The role combines instructional design with digital innovation to drive measurable learning

Qualifications

• 8-15 years in instructional design, course development, or learning experience roles (SaaS/enterprise preferred).
• Experience with e-learning authoring tools and LMS platforms.
• Experience in multimedia design, video scripts, infographics, interactive modules.
• Familiarity with AI in learning (adaptive systems, chatbots, semantic search).
• Expertise in SCORM/xAPI standards for reporting and interoperability.
• Ability to analyze training data and apply AI/ML insights.

Responsibilities

• Conduct training needs assessments to identify gaps and outcomes.
• Design curricula, objectives, and assessments aligned to personas and roles.
• Develop engaging multimedia content including videos and microlearning assets.
• Ensure SCORM/xAPI compliance for LMS delivery and reporting.
• Collaborate with Product, Support, SMEs, and AI teams for alignment.
• Design AI-driven personalization within learning paths based on behavior.
• Enable semantic search and chatbot-assisted learning support with Product/AI teams.
• Analyze learner data to optimize content and surface gaps.
• Maintain and refresh training materials as product evolves.
• Pilot programs with customer cohorts and iterate based on results.

Skills

Instructional design

e-learning tools

LMS platforms

AI in learning

SCORM/xAPI

Analytics in learning

Storyboarding

Tools

EasyGenerator

Articulate Storyline

Captivate

Camtasia

Adobe Premiere Pro

Notion AI

Canva AI

Google Vids

Job description

The Instructional Designer will transform how MCO customers learn, adopt, and grow with our platform. You will design and deliver role-based training programs that integrate seamlessly with our Knowledge Base (CMS), Digital Adoption Platform (DAP), and Learning Management System (LMS). Beyond building courses, you will leverage AI technologies, semantic search, adaptive learning, and intelligent chatbots, to create personalized, data-driven learning journeys that meet needs of the customers. This role is ideal for someone who thrives at the intersection of instructional design and digital innovation, combining creativity, technology, and analytics to deliver measurable impact on adoption, satisfaction, and retention.

Responsibilities

• Conduct training needs assessments to identify learning gaps and define measurable outcomes
• Design structured curricula, learning objectives, and assessments aligned to customer personas and roles
• Develop engaging, multimedia learning content including videos, interactive modules, and microlearning assets
• Ensure all learning content is SCORM/xAPI compliant for effective LMS delivery and reporting
• Collaborate closely with Product, Support, SMEs, and AI teams to ensure accuracy and alignment with product capabilities
• Design and implement AI‑driven personalization within learning paths based on learner behavior and role
• Partner with Product and AI teams to enable semantic search and chatbot‑assisted learning support
• Analyze learner data and learning analytics to optimize content effectiveness and surface content gaps
• Maintain and continuously refresh training materials based on product evolution, customer feedback, and performance insights
• Pilot training programs with customer cohorts and iterate rapidly based on results

Experiences and Skills

• 8-15 years in instructional design, course development, or learning experience roles (preferably in SaaS/enterprise).
• Experience with e-learning authoring tools (EasyGenerator, Articulate Storyline, Captivate, Camtasia, etc.) and LMS platforms.
• Experience in multimedia design, video scripts, infographics, interactive modules.
• Familiarity with AI in learning (adaptive learning systems, chatbots, recommendation engines, or semantic search).
• Expertise in SCORM/xAPI standards to ensure interoperability and reporting.
• Ability to analyze training data and apply AI/ML insights to improve outcomes.
• Excellent communication and collaboration skills across product, technical, and customer-facing teams.
• Strong understanding of adult learning principles, instructional design models, and learner engagement strategies.
• Preferred: Exposure to AI tools such as Google Vids, HeyGen,Canva AI,Adobe Premiere Pro,Notion AI
• Strong storyboard creation, script writing, content structuring, and assessment design capabilities.