Inside sales (Telugu) - Bangalore

Delhivery; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Delhivery in Bengaluru, India seeks a seasoned Key Account Manager to nurture major client relationships and drive revenue growth. You will develop strategic account plans, coordinate with internal teams, and identify upsell opportunities to expand business with existing clients.

The role requires 4–8 years of proven experience in key account management, strong relationship-building abilities, and the capacity to perform under pressure while meeting deadlines.

Qualifications

• 4–8 years of experience in Key Account Management or related field.
• Proven track record of success in managing multiple clients simultaneously.
• Strong understanding of Key Client Management principles, including relationship building, communication, and problem-solving skills.
• Ability to work effectively under pressure, prioritizing tasks efficiently while meeting deadlines.

Responsibilities

• Manage key client relationships, ensuring high levels of satisfaction and retention.
• Develop and execute account plans to drive business growth and revenue expansion.
• Collaborate with internal teams to deliver exceptional client service and support.
• Identify new opportunities for upselling and cross-selling within existing accounts.
• Analyze market trends and competitor activity to inform strategic decision-making.

Skills

Key Account Management

Client Relationship Management

Strategic Planning

Communication

Job description

Roles and Responsibilities

• Manage key client relationships, ensuring high levels of satisfaction and retention.
• Develop and execute account plans to drive business growth and revenue expansion.
• Collaborate with internal teams to deliver exceptional client service and support.
• Identify new opportunities for upselling and cross-selling within existing accounts.
• Analyze market trends and competitor activity to inform strategic decision-making.

Desired Candidate Profile

• 4 -8 years of experience in Key Account Management or related field (e.g., Client Account Management).
• Proven track record of success in managing multiple clients simultaneously.
• Strong understanding of Key Client Management principles, including relationship building, communication, and problem-solving skills.
• Ability to work effectively under pressure, prioritizing tasks efficiently while meeting deadlines