Inside Sales Specialist

Playto Labs; Bengaluru; On-site; INR 420,000 - 650,000; Full time

Benefits offered by this job

Training and mentorship from an EXPERI

Competitive salary and performance‑in‑

Job summary

Playto Labs in Bengaluru is seeking an Inside Sales Specialist for an on-site role. You will handle inbound and outbound calls, engage with parents, understand learning needs, and present our courses to drive enrollments.

Daily, you will generate and qualify leads, conduct product demos over phone or video, manage follow-ups, and close sales to meet targets. You’ll maintain CRM records and coordinate with operations and academic teams for smooth onboarding and ongoing customer satisfaction.

Qualifications

• Experience in Inside Sales and Lead Generation with ability to manage sales pipelines and meet conversion goals.
• Excellent verbal and written communication to explain product value to diverse audiences.
• Customer Service focus with emphasis on building trust and positive experience.
• Prior experience in education, edtech, or consumer sales and familiarity with CRM tools/sales software.
• Bachelor’s degree in any discipline; able to work flexible hours including weekends/evenings.

Responsibilities

• Handle inbound and outbound calls and engage with parents to understand learning needs.
• Generate and qualify leads and conduct product demos over phone/video to drive enrollments.
• Manage follow-ups and close sales to meet or exceed targets.
• Maintain accurate CRM records and coordinate with operations/academic teams for onboarding.
• Contribute ideas to improve sales processes and customer experience; resolve basic queries.

Skills

Inside Sales

Lead Generation

Communication

Customer Service

CRM Tools

Education

Bachelor's degree in Business/Marketing or related

Tools

CRM tools

Sales software

Job description

Playtolabs is an e-learning platform that provides hands‑on learning experiences in STEM (Science, Technology, Engineering and Mathematics) for students aged 7 years and above. The platform offers practical courses and projects designed to help students develop technical knowledge, creativity, and problem‑solving skills.

Job Description

The Inside Sales Specialist is a full-time, on‑site role based in Bengaluru. The person in this role will handle inbound and outbound calls, engage with parents to understand their child’s learning needs, and present Playto Labs’ products and classes in a clear and compelling manner. Day‑to‑day responsibilities include generating and qualifying leads, conducting product demos or consultations over phone and video, managing follow‑ups, and closing sales to meet or exceed targets. The Inside Sales Specialist will maintain accurate records in the CRM system, coordinate with the operations and academic teams for smooth onboarding, and work consistently to enhance customer satisfaction. This role also involves resolving basic customer queries, gathering feedback, and contributing ideas to improve sales processes and customer experience.

Qualifications

• Candidates should possess strong Inside Sales and Lead Generation skills, with experience in managing sales pipelines and meeting conversion goals.
• Candidates should possess excellent Communication skills, including clear verbal and written communication and the ability to explain product value to diverse audiences.
• Candidates should possess Customer Service and Customer Satisfaction skills, with a focus on building trust, handling objections, and ensuring a positive experience.
• Candidates should ideally have prior experience in education, edtech, or consumer sales and familiarity with CRM tools or sales software.
• Relevant qualifications include a bachelor’s degree in any discipline (business, marketing, or related fields preferred) and the ability to work flexible hours, including weekends or evenings as needed.
• Beneficial attributes include strong problem‑solving abilities, resilience in a target‑driven environment, comfort with phone and video‑based selling, and a learner‑centric mindset.

Additional Information

Competitive salary and performance-based incentives.

1+ Years of experience.

Training and mentorship from an experienced sales team.

Willing to work for international market