Inside Sales Specialist

Outcomes Digital; Bengaluru; On-site; INR 500,000 - 800,000; Full time

Job summary

Outcomes Digital is seeking an Inside Sales Specialist to drive revenue from Bengaluru. You will manage inbound and outbound prospecting, qualify leads, and nurture opportunities across phone, email, and digital channels.

The role includes product demos, CRM updates, and collaborating with marketing and accounts to meet revenue goals. You will maintain high customer service standards, address inquiries professionally, and work in a fast-paced, target-driven environment with a focus on

Qualifications

• Experience in Inside Sales and Lead Generation; pipeline management and qualification of opportunities.
• Strong focus on Customer Satisfaction and Customer Service, handling inquiries professionally.
• Excellent written and verbal communication skills to clearly present solutions.
• Experience using CRM tools, spreadsheets, and sales enablement platforms to track activities.
• Ability to work in a fast-paced, target-driven environment and collaborate with cross-functional teams.
• Prior experience in B2B or ecommerce-related sales is an advantage.
• Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.

Responsibilities

• Manage inbound and outbound prospecting, qualify leads and nurture opportunities via phone, email, and digital channels.
• Conduct product demos and follow up on marketing-generated leads.
• Maintain accurate CRM records and prepare basic sales reports.
• Collaborate with marketing and account teams to align messaging and address customer needs.
• Strive to meet or exceed sales targets and ensure high standards of customer service.

Skills

Inside Sales

Lead Generation

Customer Service

CRM

Communication

Education

Bachelor’s degree

Tools

CRM software

Job description

Company Description

Outcomes Digital is a full-funnel ecommerce growth partner that helps ambitious brands convert online traffic into measurable business results. The team combines strategy, creative, performance marketing, landing pages, SEO, and automation to identify and address revenue gaps between a click and a sale. Outcomes Digital focuses on sustainable, profitable growth rather than simply increasing traffic volume. The company collaborates closely with clients to optimize the entire customer journey and drive long-term value.

Role Description

The Inside Sales Specialist is a full-time, on-site role based in Bengaluru. This role involves managing inbound and outbound prospecting, qualifying leads, and nurturing opportunities through phone, email, and digital channels. The Inside Sales Specialist will conduct product demos where needed, follow up on marketing-generated leads, maintain accurate records in CRM systems, and prepare basic sales reports. The role includes collaborating with marketing and account teams to align messaging, address customer needs, and support revenue goals. The Inside Sales Specialist is expected to maintain high standards of customer service, contribute to customer satisfaction, and consistently meet or exceed sales targets.

Qualifications

• Strong Inside Sales and Lead Generation skills, with experience in managing pipelines and qualifying opportunities.
• Demonstrated focus on Customer Satisfaction and Customer Service, including handling inquiries and resolving issues professionally.
• Excellent Communication skills, both written and verbal, with the ability to engage prospects and present solutions clearly.
• Comfort using CRM tools, spreadsheets, and sales enablement platforms to track activities and outcomes.
• Ability to work in a fast-paced, target-driven environment and collaborate with cross-functional teams.
• Prior experience in B2B or ecommerce-related sales is an advantage.
• Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.