Inside Sales Representative

Esri India; Sector 10; On-site; INR 600,000 - 900,000; Full time

Job summary

Esri India is seeking an Inside Sales Representative to drive revenue growth by proactively engaging with potential customers and promoting GIS and SaaS solutions. You will qualify leads, build relationships, and convert opportunities into meetings for the sales team.

Collaborating with sales, pre-sales, and marketing, you will manage CRM records, monitor the pipeline, and provide regular activity and forecast reports. Experience in Enterprise Tech and SaaS sales is a plus.

Qualifications

• Proven experience in inside sales or a similar role.
• Excellent communication and interpersonal skills.
• Stay informed about industry trends and market conditions.
• Familiarity with CRM software and sales tools.
• Experience selling Enterprise Technical, SaaS solutions is a plus.

Responsibilities

• Prospecting and lead generation across multiple channels (cold calls, email, LinkedIn).
• Qualify leads and identify potential business opportunities.
• Collaborate with sales, pre-sales and marketing to follow up on leads.
• Conduct outbound calls to generate leads and schedule appointments.
• Maintain CRM records and manage sales pipelines with regular reporting.
• Coordinate with marketing, pre-sales, customer support and product teams to address needs.

Skills

Inside sales experience

Communication skills

Interpersonal skills

CRM software

Fast-paced environment

SaaS sales

Industry knowledge GIS

Tools

CRM software

Job description

Role Overview/Preferred candidate profile:

As an Inside Sales Representative, you will play a crucial role in driving revenue growth by proactively engaging with potential customers, understanding their needs, and effectively promoting our products or services. This position requires a dynamic, motivated individual with excellent communication and sales skills, capable of building strong relationships and achieving sales targets.

Role & responsibilities

Prospecting and Lead Generation:

Identify and target potential customers through various channels, including cold calling, email, LinkedIn and other mediums.

Qualify all leads to ensure they meet the criteria for potential business opportunities.

Collaborate with sales, pre-sales & marketing teams to follow up on inbound & outbound leads.

Customer Engagement:

Conduct outbound sales calls to prospective clients to generate leads and schedule appointments for the sales team.

Develop and maintain a thorough understanding of our products/services and their benefits to effectively communicate with potential customers.

Clearly articulate the value proposition of products or services to potential customers.

Qualify leads and identify customer needs through effective questioning and listening techniques.

Build and maintain relationships with prospects and existing clients to encourage repeat business.

Follow up on leads generated through marketing campaigns and referrals.

CRM Management:

Keep accurate and up-to-date records of customer interactions using the CRM system.

Monitor and manage sales pipelines to prioritize and track opportunities.

Provide regular reports on sales activities, progress, and forecasts.

Collaboration:

Collaborate with the industry marketing managers to align sales efforts with marketing campaigns.

Work closely with other departments, such as pre-sales, customer support and product development, to address customer needs effectively.

Ensure a smooth transition of leads to the sales team.

Desired skillset:

Stay informed about industry trends, competitor activities, and market conditions.

Continuously enhance product knowledge and sales skills through training and self-directed learning.

Proven experience in inside sales or a similar role.

Excellent communication and interpersonal skills.

Goal-oriented and self-motivated.

Familiarity with CRM software.

Ability to thrive in a fast-paced, dynamic environment.

Experience selling Enterprise Technical, SaaS solutions in Manufacturing, Retail, BFSI spaces etc.

Non-negotiable skills:

Prior experience in lead generation & relationship building is must.

Ability to thrive in a fast-paced, dynamic environment.

Good to have skills:

Knowledge of GIS and Esri Technology.