Inside Sales Representative

ShikshaVertex; Madurai District; On-site; INR 250,000 - 500,000; Full time

Job summary

ShikshaVertex in Madurai is seeking an Inside Sales Representative for a full-time, on-site role based in Madurai South. You will engage with prospective learners via phone, email, and messaging to understand needs and recommend suitable programs, while guiding enrollment and maintaining learner records.

You will manage leads, conduct follow-ups, collaborate with marketing and customer service to improve conversions and learner satisfaction, and consistently meet sales targets with a

Qualifications

• Inside Sales and Lead Generation experience to identify, qualify and convert prospects.
• Customer Service and Customer Satisfaction skills to respond to inquiries and build relationships.
• Account Management skills to maintain learner records, monitor engagement, and support renewals or upgrades.
• Strong communication and interpersonal skills to explain programs persuasively.
• Basic proficiency with CRM or sales tracking tools and comfort with digital platforms.

Responsibilities

• Engage with prospective learners via phone, email and messaging to understand needs and recommend programs.
• Manage leads, perform follow-ups, and provide accurate information about courses and internships.
• Guide prospects through enrollment and maintain learner records in CRM.
• Collaborate with customer service and marketing to improve conversions and learner satisfaction.
• Meet sales targets while delivering a professional, consultative experience.

Skills

Inside Sales

Lead Generation

Customer Service

Account Management

Communication

CRM Software

Sales Targets

On-site Presence

Education

Bachelor’s degree in business or related field

Tools

CRM software (Salesforce)

Job description

Company Description

ShikshaVertex is an e-learning service provider offering upskilling programs that help individuals move toward their dream careers. The platform combines structured learning with internship opportunities and coding environments to build and assess market-ready skills. With a focus on college students across India, ShikshaVertex aims to make advanced career opportunities more accessible and impactful. The organization is committed to empowering learners with practical, industry-relevant capabilities that support long-term professional growth.

Role Description

The Inside Sales Representative is a full-time, on-site role based in Madurai South. In this position, the representative will engage with prospective learners via phone, email, and messaging platforms to understand their needs and recommend suitable programs. Daily activities include managing leads, conducting follow-up communications, providing accurate information about courses and internships, and guiding prospects through the enrollment process. The role also involves maintaining account records, tracking interactions in CRM tools, and collaborating with the customer service and marketing teams to improve conversions and learner satisfaction. The representative is expected to meet sales targets while delivering a professional, consultative experience to all prospective and existing learners.

Qualifications

• Candidates should possess strong Inside Sales and Lead Generation skills to identify, qualify, and convert prospects.
• Candidates should possess Customer Service and Customer Satisfaction skills to respond to inquiries, resolve concerns, and build long-term relationships.
• Candidates should possess Account Management skills to maintain learner records, monitor engagement, and support renewals or upgrades.
• Strong communication and interpersonal skills, with the ability to explain programs clearly and persuasively.
• Basic proficiency with CRM or sales tracking tools and comfort working with digital platforms.
• Ability to work on-site in Madurai South and meet defined sales and performance targets.
• Prior experience in inside sales, education technology, or training services is an advantage.
• Minimum of a bachelor’s degree or equivalent experience in business, marketing, or a related field preferred.