Inside Sales Executive - Hindi & Telugu Speaking Mandatory

Infinity learn; Hyderabad; On-site; INR 250,000 - 450,000; Full time

Job summary

Infinity Learn in Hyderabad is seeking an enthusiastic Inside Sales Executive to connect with prospective students and parents via inbound and outbound calls. You will understand student goals, discuss learning solutions, and guide them toward the most suitable programs.

You will maintain CRM data, follow up regularly, and strive to meet daily, weekly, and monthly sales targets while ensuring a positive, customer-focused enrollment experience.

Qualifications

• Bachelor's degree in any discipline preferred.
• 0-3 years experience in inside sales, academic counselling, education sales, tele-sales, or customer-facing roles.
• Freshers with excellent communication and a strong interest in sales may also apply.
• Excellent verbal and written communication skills.
• Strong convincing, negotiation, and objection-handling abilities.
• Customer-focused and empathetic approach.
• Comfortable working with sales targets and performance metrics.

Responsibilities

• Contact prospective students and parents via inbound and outbound calls.
• Understand student goals, requirements, and learning challenges.
• Provide detailed information about Infinity Learn's courses, programs, and learning solutions.
• Counsel students/parents and recommend suitable programs.
• Handle queries, concerns, and objections effectively.
• Convert qualified leads into successful enrollments/admissions.
• Maintain follow-ups with prospective customers through calls and other channels.
• Achieve daily, weekly, and monthly sales targets.
• Maintain accurate lead and customer information in the CRM.
• Track the complete sales journey from lead generation to enrollment.
• Build strong relationships with students and parents to create a positive customer experience.
• Coordinate with internal teams to ensure a smooth enrollment process.
• Stay updated about new courses, offerings, pricing, promotions, and academic programs.
• Follow company sales processes, quality standards, and compliance guidelines.

Skills

Inbound calls

Outbound calls

Academic counselling

Education sales

Tele-sales

Customer-facing roles

Verbal communication

Written communication

Negotiation

Objection handling

Relationship building

CRM basics

Education

Bachelor's degree in any discipline

Tools

CRM systems

Job description

Key Responsibilities

• Contact prospective students and parents through inbound and outbound calls.


• Understand the student's academic goals, requirements, and learning challenges.


• Provide detailed information about Infinity Learn's courses, programs, and learning solutions.


• Counsel students/parents and recommend the most suitable academic program.


• Handle customer queries, concerns, and objections effectively.


• Convert qualified leads into successful enrollments/admissions.


• Maintain regular follow-ups with prospective customers through calls and other communication channels.


• Achieve assigned daily, weekly, and monthly sales targets.


• Maintain accurate lead and customer information in the CRM.


• Track the complete sales journey from lead generation to enrollment.


• Build strong relationships with students and parents to create a positive customer experience.


• Coordinate with relevant internal teams to ensure a smooth enrollment process.


• Stay updated about new courses, offerings, pricing, promotions, and academic programs.


• Follow company sales processes, quality standards, and compliance guidelines.

Required Skills & Qualifications

• Bachelor's degree in any discipline preferred.


• 0-3 years of experience in inside sales, academic counselling, education sales, tele-sales, or customer-facing roles.


• Freshers with excellent communication and a strong interest in sales may also apply.


• Excellent verbal and written communication skills.


• Strong convincing, negotiation, and objection-handling abilities.


• Customer-focused and empathetic approach.


• Comfortable working with sales targets and performance metrics.


• Good interpersonal and relationship-building skills.


• Basic knowledge of CRM systems and computer applica