Inside Sales Process Lead/Head

eDataBae; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading technology company is seeking an Inside Sales Process Lead/Head in Bengaluru. The role involves managing a large telesales team, ensuring sales productivity, and optimizing lead conversion processes. Candidates should have over 7 years of experience in telesales operations and a postgraduate qualification, with strong data analysis skills.

Qualifications

• 7+ years of telesales operations experience.
• Experience managing a large telesales team.
• Strong data skills and understanding of funnel improvement.

Responsibilities

• Ensure sales productivity and manage lead funnel.
• Track conversions from leads to visits and maintain quality scores.
• Distribute site visits evenly and monitor total visits weekly.

Skills

Revenue delivery

Conversion from leads to visits

Quality of visits

Education

Postgraduate qualification

Job description

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Role: Inside Sales Process Lead/Head

Experience: 7+ Years

Location: Bangalore

Working Mode: 6 Days, WFO

Role Description

• Strong telesales operations experience.
• Managed 80+ members telesales team.
• Ability to get into details and work with agents if needed.
• Managed Inside Sales / Outbound Sales.
• Generated revenue of 100+ crore.
• Strong data skills, understanding of funnel and conversion improvement.
• Appointment setting and managing visits by buyers/clients, especially where fixed time is sought from the buyer.

Job Responsibilities

• Ensure sales productivity.
• Manage lead funnel.
• Track site visits and conversions from leads to visits and repeat visits.
• Maintain quality scores via audits and revisit intent.
• Distribute visits evenly and avoid skew.
• Monitor total visits and visits per project weekly.

Skills

• Revenue delivery.
• Conversion from leads to visits and repeat visits.
• Quality of visits measured by revisit intent and revisits.

Education

Postgraduate qualification preferred.

Additional Skills

Telesales operations, revenue generation, sales process, lead funnel management, data analysis, inside sales, outbound sales, appointment setting, team management, operations, agents, conversion improvement.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Technology, Information and Internet