Inside Sales | Jeevansathi.com | Noida Sec-2

Info Edge; Sector 10; On-site; INR 250,000 - 400,000; Full time

Job summary

Info Edge, through Jeevansathi.com, is seeking a Telesales Professional to convert registered members from Free to Paid or Upgrade via chat/inbound channels. You will handle high-income leads and update CRM with precise details while aiming to meet sales targets.

The role focuses on selling membership plans across chat, phone, and video calls, maintaining quality metrics and optimizing profitability through effective lead conversion.

Qualifications

• Excellent communication skills, both written and verbal.
• Active listening skills.
• Strong convincing skills for sales.
• Client handling skills and rapport building.
• Chat proficiency and comfort with online interactions.
• Comfortable with rotation offs.”

Responsibilities

• Work on system qualified leads of already registered users to convert them from Free to Paid or Upgrade.
• Sell membership plans via phone/chat/video call and update CRM with all details.
• Achieve sales targets by counseling registered Jeevansathi.com users and selling high-value packs.
• Maintain communication quality standards as per defined metrics.
• Maximize profitability by higher conversion of leads from calls and chat.

Skills

Excellent communication

Active listening

Strong convincing

Client handling

Chat proficiency

Rotation offs

Job description

Join our team! We are currently hiring for the role of Telesales Professional at Jeevansathi.com.

About Info Edge

Info Edges mission is to create excellent platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent.

About BU: Jeevansathi.com

Jeevansathi is one of the largest and most trusted matrimony websites in India. It has a large presence across all parts of the country and its two decades of existence has left an indelible impact on millions of lives. The platform provides a very secure and convenient matchmaking experience to all its members by ensuring 100% screening, exclusive privacy options, photo protection features and multiple ways of verification amongst other things.

Job Objective

The objective of this role is to sell paid services to the already registered members of the platform via chat/inbound process.

Job Description

• Work on system qualified and high-income Leads of already registered users to convert them from Free to Paid or Upgrade.
• Sell membership plans over any of these communication channels - phone/chat/video call and update all the details accurately in the CRM software.
• Achieve sales targets by counseling the registered users of Jeevansathi.com by selling High-Value packs.
• Maintain communication quality standards as per the defined metrics.
• Maximize profitability by ensuring higher conversion of leads from calls and chat.

Required Skills

• Excellent communication skills (both written as well as verbal)
• Active listening skills
Strong convincing skills
• Client handling skills
• Chat proficiency
• Comfortable with Rotation Offs