Inside Sales Executive

Erekrut... Recruitment Made Easy; Pune District; On-site; INR 300,000 - 540,000; Full time

Job summary

Erekrut... Recruitment Made Easy is seeking an Inside Sales Executive in Pune (Wakad) to manage initial customer interactions and qualify property leads. You will coordinate site visits with the sales team and maintain accurate lead records with a proactive follow-up approach.

The role favors freshers and candidates with telecalling, presales, inside sales, or real estate exposure, with strong Marathi/Hindi/English communication and basic computing skills. Office-based position in Wakad.

Qualifications

• Freshers welcome; telecalling or sales experience is a plus.
• Good verbal communication in Marathi, Hindi, and English.
• Basic computer skills and familiarity with CRM systems.
• Willingness to work from the Wakad office.

Responsibilities

• Make outbound calls to leads from digital marketing campaigns, portals, referrals, and other sources.
• Qualify leads based on budget, location, configurations, and timelines.
• Share accurate information about projects, including locations, amenities, configurations, pricing and offers.
• Schedule and confirm site visits, meetings and callbacks for the sales team.
• Follow up with prospects via phone, WhatsApp or email as appropriate.
• Maintain updated lead records and follow-ups in the CRM or tracker.
• Coordinate with sales executives to ensure timely lead handovers and follow-ups.
• Address initial customer queries and escalate pricing/technical questions to the team.
• Meet daily calling, lead qualification, follow-up and site-visit targets.
• Maintain confidentiality and professional communication throughout the sales process.

Skills

Verbal communication

CRM proficiency

Lead management

Multilingual (Marathi/Hindi/English)

Education

Graduates preferred

Tools

CRM tools

Spreadsheets

Job description

The Inside Sales Executive will manage initial customer interactions, qualify property leads, provide basic project information, and coordinate appointments and site visits with the sales team. The role requires consistent follow-ups, accurate lead management, professional communication, and a target-oriented approach.

Key Responsibilities

• Make outbound calls to leads generated through digital marketing campaigns, property portals, referrals, and other sources.
• Understand customer budgets, preferred locations, property configurations, and purchase timelines.
• Qualify leads based on customer interest, budget, decision-making stage, and readiness for site visits.
• Share accurate information about property projects, including locations, amenities, configurations, pricing, and approved offers.
• Schedule and confirm site visits, meetings, and callbacks for the sales team.
• Follow up with interested prospects through phone calls, WhatsApp, or email, where appropriate.
• Maintain updated lead records, call outcomes, customer feedback, and follow-up dates in the CRM or company tracker.
• Coordinate with sales executives and team leaders to ensure timely lead handovers and customer follow-ups.
• Address initial customer queries and elevate detailed pricing, negotiation, or technical questions to the sales team.
• Meet daily calling, lead qualification, follow-up, and site-visit scheduling targets.
• Maintain customer confidentiality and professional communication throughout the sales process.

Candidate Profile

• Female candidates only, as specified by the employer.
• Freshers are welcome; prior experience in telecalling, presales, inside sales, customer service, or real estate is an advantage.
• Good verbal communication skills in Marathi, Hindi, and/or English.
• Confidence in making outbound calls and interacting with prospective property buyers.
• Basic computer proficiency and familiarity with spreadsheets, CRM tools, or lead-management systems.
• Ability to understand customer needs, maintain follow-ups, and qualify sales leads.
• A positive attitude, willingness to learn, and target-oriented approach.
• Punctuality, professionalism, and willingness to work from the Wakad office.

Qualification

• Graduates are preferred.

Key Performance Indicators (KPIs)

• Daily outbound calls and meaningful customer conversations.
• Lead qualification quality and accuracy of customer information.
• Follow-up completion and CRM/data-entry discipline.
• Number of qualified leads and site visits scheduled.
• Appointment confirmation and customer show-up rate.
• Communication quality and coordination with the sales team.