Frontline Sales Executive

G Square Housing; Navi Mumbai; In loco; INR 350.000 - 600.000; Tempo pieno

Descrizione del lavoro

G Square Housing in Navi Mumbai is seeking a Frontline Sales Executive to drive residential property sales by generating and converting leads, engaging with prospects, conducting site visits, and guiding clients through the sales journey.

The ideal candidate will have strong communication, negotiation, follow-up, and closing skills, plus a customer-focused approach and good knowledge of the residential real estate market.

Competenze

• Strong communication, negotiation, follow-up and closing skills.
• Customer-focused approach with knowledge of residential real estate.
• Experience in lead nurturing and sales pipeline management.
• Proficient in CRM software and MS Office.
• Willing to achieve and exceed sales targets.

Mansioni

• Generate and handle leads via inquiries, referrals, walk-ins, digital campaigns, and partners.
• Connect with prospective customers and understand their property requirements, budget, and preferences.
• Qualify leads and identify suitable property/project options.
• Maintain regular follow-ups to move prospects through the sales funnel.
• Explain project details, location advantages, pricing, amenities, layouts, and other key USPs to customers.
• Conduct property/site visits and provide professional project presentations.
• Understand customer requirements and recommend suitable properties.
• Address customer queries and objections effectively.
• Convert qualified leads into site visits, bookings, and sales.
• Negotiate with customers within approved company guidelines.
• Follow up consistently with prospects and maintain a healthy sales pipeline.
• Work towards achieving and exceeding assigned sales targets.
• Coordinate with Sales Team Leaders, Regional Heads, Marketing, CRM, and other internal teams.
• Share customer feedback, market insights, competitor information, and lead quality feedback with management.
• Coordinate with internal teams to resolve customer queries and ensure a smooth sales process.
• Build and maintain strong relationships with prospective and existing customers.
• Provide timely updates and support throughout the purchase process.
• Ensure a positive customer experience from initial enquiry through booking and post-sales coordination.
• Coordinate with the CRM team for customer onboarding and after-sales support.
• Maintain accurate records of leads, calls, follow-ups, site visits, bookings, and conversions in the CRM.
• Update customer information and sales activities regularly.
• Track individual performance, conversion ratios, and sales pipeline.
• Submit weekly and monthly sales reports to the reporting manager.
• Ensure timely completion of booking forms, agreements, payment documentation, and other sales-related records.

Conoscenze

Verbal communication

Written communication

Negotiation

Closing skills

Customer-centric

Real estate knowledge

Follow-up

CRM software

MS Office

Target-driven

Formazione

Any Graduate

Strumenti

CRM software

MS Office

Descrizione del lavoro

Role & responsibilities

Frontline Sales Executive

Department: Sales
Industry: Real Estate
Experience: 2 - 5 Years
Qualification: Any Graduate
Preferred Background: Sales, Marketing, Business Administration, or Real Estate Management
Location: Navi Mumbai

Job Summary

We are looking for a Frontline Sales Executive to drive residential property sales by generating and converting leads, engaging with prospective customers, conducting site visits, and guiding clients throughout the sales journey.

The ideal candidate should have strong communication, negotiation, follow-up, and closing skills, along with a customer-focused approach and an understanding of the residential real estate market.

Key Responsibilities

Lead Generation & Customer Engagement

• Generate and handle leads through inquiries, referrals, walk-ins, digital campaigns, and third-party platforms.
• Connect with prospective customers and understand their property requirements, budget, and preferences.
• Qualify leads and identify suitable property/project options.
• Maintain regular follow-ups to move prospects through the sales funnel.

Property Presentation & Site Visits

• Explain project details, location advantages, pricing, amenities, layouts, and other key USPs to customers.
• Conduct property/site visits and provide professional project presentations.
• Understand customer requirements and recommend suitable properties.
• Address customer queries and objections effectively.

Sales Conversion

• Convert qualified leads into site visits, bookings, and sales.
• Negotiate with customers within approved company guidelines.
• Follow up consistently with prospects and maintain a healthy sales pipeline.
• Work towards achieving and exceeding assigned sales targets.

Team Coordination

• Coordinate with Sales Team Leaders, Regional Heads, Marketing, CRM, and other internal teams.
• Share customer feedback, market insights, competitor information, and lead quality feedback with the management.
• Coordinate with internal teams to resolve customer queries and ensure a smooth sales process.

Client Relationship Management

• Build and maintain strong relationships with prospective and existing customers.
• Provide timely updates and support throughout the purchase process.
• Ensure a positive customer experience from initial enquiry through booking and post-sales coordination.
• Coordinate with the CRM team for customer onboarding and after-sales support.

CRM & Sales Reporting

• Maintain accurate records of leads, calls, follow-ups, site visits, bookings, and conversions in the CRM.
• Update customer information and sales activities regularly.
• Track individual performance, conversion ratios, and sales pipeline.
• Submit weekly and monthly sales reports to the reporting manager.
• Ensure timely completion of booking forms, agreements, payment documentation, and other sales-related records.

Required Skills & Competencies

• Excellent verbal and written communication skills
• Strong presentation and negotiation skills
• Proven sales and customer-handling ability
• Strong persuasion and closing skills
• Customer-centric approach
• Good knowledge of residential real estate and property sales
• Strong follow-up and relationship management skills
• Proficiency in CRM software and MS Office
• Ability to work under sales targets and deadlines
• Strong problem-solving and interpersonal skills

Preferred candidate profile

Candidates with 25 years of experience in residential real estate sales, property sales, direct sales, channel sales, or frontline sales will be preferred.

Experience in handling site visits, lead conversion, property presentations, negotiations, and closing residential property deals will be an added advantage.

Key Performance Indicators (KPIs)

• Achievement of monthly, quarterly, and annual sales targets
• Lead-to-site-visit conversion
• Site-visit-to-booking conversion
• Lead-to-booking conversion
• Number and quality of customer follow-ups
• Sales pipeline and productivity
• Customer satisfaction
• Accuracy and timeliness of CRM updates and sales documentation