Inside Sales Executive

Erekrut... Recruitment Made Easy; Pune District; On-site; INR 300,000 - 540,000; Full time

Job summary

Erekrut... Recruitment Made Easy is seeking a Presales / Inside Sales Executive in Pune to handle initial customer interactions, qualify property leads, and coordinate site visits with the sales team.

The role emphasizes professional communication, follow-ups, and accurate lead management. Freshers are welcome; the position requires good Marathi/Hindi/English communication, basic computer skills, and the ability to work from Wakad office.

Qualifications

• Freshers are welcome; prior experience in telecalling, presales, inside sales, customer service, or real estate is an advantage.
• Good verbal communication in Marathi, Hindi, and/or English.
• Basic computer proficiency and familiarity with spreadsheets, CRM tools, or lead-management systems.
• Willingness to work from the Wakad office.
• Graduates are preferred.

Responsibilities

• Make outbound calls to leads from digital marketing campaigns, property portals, referrals, and other sources.
• Understand customer budgets, preferred locations, property configurations, and purchase timelines.
• Qualify leads based on customer interest, budget, decision-making stage, and readiness for site visits.
• Share accurate information about property projects, including locations, amenities, configurations, pricing, and approved offers.
• Schedule and confirm site visits, meetings, and callbacks for the sales team.
• Follow up with interested prospects through phone calls, WhatsApp, or email, where appropriate.
• Maintain updated lead records, call outcomes, customer feedback, and follow-up dates in the CRM or company tracker.
• Coordinate with sales executives and team leaders to ensure timely lead handovers and customer follow-ups.
• Address initial customer queries and escalate detailed pricing, negotiation, or technical questions to the sales team.
• Meet daily calling, lead qualification, follow-up, and site-visit scheduling targets.
• Maintain customer confidentiality and professional communication throughout the sales process.

Skills

Outbound calling

Lead qualification

CRM usage

Customer service

Communication skills

Education

Graduation preferred

Tools

CRM software

Lead management systems

Job description

The Presales / Inside Sales Executive will manage initial customer interactions, qualify property leads, provide basic project information, and coordinate appointments and site visits with the sales team. The role requires consistent follow-ups, accurate lead management, professional communication, and a target-oriented approach.

Key Responsibilities

• Make outbound calls to leads generated through digital marketing campaigns, property portals, referrals, and other sources.
• Understand customer budgets, preferred locations, property configurations, and purchase timelines.
• Qualify leads based on customer interest, budget, decision-making stage, and readiness for site visits.
• Share accurate information about property projects, including locations, amenities, configurations, pricing, and approved offers.
• Schedule and confirm site visits, meetings, and callbacks for the sales team.
• Follow up with interested prospects through phone calls, WhatsApp, or email, where appropriate.
• Maintain updated lead records, call outcomes, customer feedback, and follow-up dates in the CRM or company tracker.
• Coordinate with sales executives and team leaders to ensure timely lead handovers and customer follow-ups.
• Address initial customer queries and **escalate** detailed pricing, negotiation, or technical questions to the sales team.
• Meet daily calling, lead qualification, follow-up, and site-visit scheduling targets.
• Maintain customer confidentiality and professional communication throughout the sales process.

Candidate Profile

• Female candidates only, as specified by the employer.
• Freshers are welcome; prior experience in telecalling, presales, inside sales, customer service, or real estate is an advantage.
• Good verbal communication skills in Marathi, Hindi, and/or English.
• Confidence in making outbound calls and interacting with prospective property buyers.
• Basic computer proficiency and familiarity with spreadsheets, CRM tools, or lead-management systems.
• Ability to understand customer needs, maintain follow-ups, and qualify sales leads.
• A positive attitude, willingness to learn, and target-oriented approach.
• Punctuality, professionalism, and willingness to work from the Wakad office.

Qualification

• Graduates are preferred.

Key Performance Indicators (KPIs)

• Daily outbound calls and meaningful customer conversations.
• Lead qualification quality and accuracy of customer information.
• Follow-up completion and CRM/data-entry discipline.
• Number of qualified leads and site visits scheduled.
• Appointment confirmation and customer show-up rate.
• Communication quality and coordination with the sales team.