Presales Executive

Vihang Group; Mumbai; On-site; INR 300,000 - 450,000; Full time

Job summary

Vihang Group is on the lookout for a dynamic Presales Executive in Mumbai to join our real estate team. The ideal candidate will be responsible for managing leads and engaging effectively with potential customers. A good understanding of the Mumbai and Thane real estate market is a plus.

Responsibilities include handling calls, qualifying leads, maintaining follow-ups, and scheduling site visits, ensuring excellent service and relationships with clients.

Qualifications

• 1–3 years of experience in presales, telecalling, or customer service, preferably in real estate.
• Ability to handle pressure and meet lead conversion targets.
• Positive attitude and willingness to learn.

Responsibilities

• Handle inbound and outbound calls to potential leads.
• Understand customer needs and qualify leads based on defined criteria.
• Maintain regular follow-ups to nurture leads.
• Schedule site visits and coordinate with the sales team.

Skills

Strong communication skills

Interpersonal skills

CRM proficiency

Fluency in English

Fluency in Hindi

Fluency in Marathi

Tools

MS Office

CRM tools

Job description

We are seeking for a dynamic and result-oriented Presales Executive to join our real estate team. The ideal candidate will be responsible for handling incoming leads, engaging with potential customers, understanding their requirements, and qualifying them for the sales team. A good understanding of the Mumbai & Thane real estate market will be an added advantage.

Key Responsibilities:

• Handle inbound and outbound calls to potential leads.
• Understand customer needs and qualify leads based on defined criteria.
• Maintain regular follow-ups to nurture leads.
• Update lead status and customer interactions in the CRM system.
• Schedule site visits and coordinate with the sales team.
• Maintain a high level of product knowledge and market awareness.
• Provide excellent customer service and build client relationships.

Key Requirements:

• 1–3 years of experience in presales, telecalling, or customer service (real estate preferred).
• Strong communication and interpersonal skills.
• Proficiency in using CRM tools and MS Office.
• Fluency in English, Hindi, and Marathi.
• Ability to handle pressure and meet lead conversion targets.
• Positive attitude, persuasive approach, and willingness to learn.